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- Engineer
(Jobs in Golden, CO)
 
Requirement id 99066
Job title Engineer
Job location in Golden, CO
Skills required Written And Verbal Communication Skills, LEARNING MANAGEMENT SYSTEM, -,
Open Date 16-Oct-2019
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Written And Verbal Communication Skills, LEARNING MANAGEMENT SYSTEM, -,

start date:11/01/2019
End date:07/31/2020
submission deadline:10/28/2019
client info : OIT

Description:

With approximately 170 servers, 60 desktop devices and 800 network switches, routers and firewalls, this section provides services and support for transportation technology which allows a statewide system of traffic management to efficiently run and grow with the latest technological advances. The operations, management and monitoring of these systems requires a high level of services be provided to stakeholders 24/7.

The most efficient solution would be to establish a Network Operations and Desk-Side Center (otherwise known as a NOC) the ITS & Network Services unit. This would provide DMO with the capability to have a 16-hour Monday – Friday monitoring of the network, servers, desktops and third-party services with an end goal of 24/7 service level, providing tier 1 and 2 support for the network, desktop/server support and service to DMO stakeholders. A NOC would also allow for DMO to have a dedicated group of people who can, during peak service times, provide maintenance of our systems and network assets. Attached are four possible staffing plans and the requirements for all positions.
Scope:
Bid and contract for Enhanced Staffing Services. DMO and the winning bidder provide roles throughout the engagement as follows:
Role and Responsibilities
Strategic Direction DMO/ITS Responsible and Accountable
Process Improvement DMO/ITS Responsible - Provider Accountable
Onsite Management DMO/ITS Responsible - Provider Accountable
SLA Management DMO/ITS Responsible - Provider Accountable
Training - DMO/ITS Responsible - Provider Accountable
Reporting - Provider Responsible and Accountable
Performance Management - Provider Responsible and Accountable
Onboarding - Provider Responsible and Accountable
Sourcing - Provider Responsible and Accountable
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 99066 while calling.
 
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(Engineer: Written And Verbal Communication Skills, LEARNING MANAGEMENT SYSTEM, -, in Golden, CO)
     
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