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- Consultant
(Jobs in Kennesaw, GA)
 
Requirement id 119598
Job title Consultant
Job location in Kennesaw, GA
Skills required Technical Support, Client Facing Experience, -,
Open Date 05-Oct-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Technical Support, Client Facing Experience, -,

Start Date :10/25/2021
End Date :04/29/2022

Submission Deadline :10/11/2021

Client Info : KSU - UITS

Note :

* gency Interview Type: Either Web Cam or In Person

Description :

ON-SITE

Job Summary:
This position works closely with third party vendors and various departments within the university to configure, support, upgrade, test, troubleshoot, document and provide training for enterprise applications.

MINIMUM EDUCATION REQUIRED: Bachelors Degree or equivalent combination of education and experience.

MINIMUM EXPERIENCE REQUIRED: 2 years of job-related experience

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW OR INSTITUTION:

ADDITIONAL QUALIFICATIONS: (Preferred qualifications)

· 2 years of experience working in Higher Education with a focus on TouchNet, EMS or Peoplesoft Financials support.

· Experience with Windows and/or Linux servers

KEY RESPONSIBILITIES*:

· Provides support and maintenance of on-premises and cloud-based enterprise applications including but not limited to: access requests and terminations, configuration, security settings, problem resolution, monitoring, testing, troubleshooting, documenting, and providing end-user training

· Works closely with multiple internal teams across various groups to resolve client support issues

· Understands customer requests and provides support for departments throughout the University

· Updates and resolves service requests and incidents in a timely and professional manner

· Escalates issues to senior staff and vendors as appropriate

KNOWLEDGE, SKILLS, ABILITIES*:

· Experience installing and supporting cloud based and on-premises enterprise applications

· Strong communication and interpersonal skills with a focus on customer service and the ability to communicate technical concepts to non-technology staff

· Ability to work well within a team environment

· Ability to prioritize, attention to details, and organizational skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119598 while calling.
 
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Technical Support job openings in Kennesaw, GA
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Note :

* Agency Interview Type: Either Web Cam or In Person

Description :

ON-SITE

Job Summary:
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(Consultant: Technical Support, Client Facing Experience, -, in Kennesaw, GA)
     
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