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Requirement id 48453
Job title Specialist
Job location in Boise, ID
Skills required Technical Writing, Case Management, -,
Open Date 09-Sep-2015
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Technical Writing, Case Management, -,

Description:

The Technical Writer develops and maintains user and technical documentation and project process documentation. Technical Writer understands the users view of applications and /or technology and is able to put procedures in a logical sequence. The experienced Technical Writer provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications.

Skills and knowledge in the following areas.
• Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider.
• Develop on-line source documentation as appropriate.
• Identify, create, revise, and maintain documentation and templates
• Ensure appropriate control access/use of documentation materials.
• Ensure messages and terminology is consistent across all written materials.
• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
• Assist or guide other Technical Writer as needed to develop and maintain user and technical documentation for their assigned applications.
• Identify and make recommendations around documentation and templates
• Work with users and other State personnel to ensure that the solutions meet State business requirements.
• Identify and initiate continuous improvement opportunities.
• Direct the development of accurate estimates for documentation requests/activities as required


Required Skills:

* Must have working knowledge of a modern welfare eligibility case management system; individuals with hands-on experience with IDHW Division of Welfares automated eligibility system, IBES, and related components are preferred candidates.

* Experience working with government agencies is required.


Desired Skills:
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 48453 while calling.
 
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(Specialist: Technical Writing, Case Management, -, in Boise, ID)
     
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