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(Jobs in Raleigh, NC)
 
Requirement id 142570
Job title Consultant
Job location in Raleigh, NC
Skills required Technical Writer, Design Model, -,
Open Date 01-Aug-2023
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Technical Writer, Design Model, -,

Onsite

Start date :08/07/2023

End Date :05/07/2024

Submission deadline :08/07/2023

Client Info :NCDHHS-NCFAST


Description :
------------------------------------------------------
The primary purpose of this position is to provide technical writing and documentation support for the NC FAST Program and other ITD agencies as needed. This role will support all aspects of documentation, including the following: lead internal meetings to gather key requirements and timelines; serve as the point of contact to solicit, receive, and integrate content from team members; edit technical documents; write original, highly technical content and update existing documents; perform configuration and change management activities; and organize and maintain accurate document inventories. This role will be responsible for compiling, preparing, and packaging presentations, status reports, and metrics reports for a variety of audiences (executives, legislature, users) using generated data; for example, gather and compile end user workload data to use in high-level trend reports and graphs according to specific requirements. This position will support Project Managers for project administrative tasks such as deliverables management, project tracking, meeting support, task scheduling, and transition activities. The position will support technical business analysis and assist with audits and quality assessments.

Documentation support includes but is not limited to: process, procedure, and policy development; federal and state project document deliverables; software design development life cycle documentation within an Agile environment; status and metrics reports; presentations; end user documentation; communications; meeting materials such as agendas/minutes/handouts; and other technical and functional documents. This role requires timely communication with internal and external subject matter experts, team management for guidance and any potential issues, and consulting with NC FAST staff, DHHS leadership, and other business and IT stakeholders. This position must ensure standards are applied to all documents, ensure proper methodology is used, and adhere to policies and procedures to create high-quality products.

Required:
5 years
Demonstrated experience writing and producing complex technical documentation for IT and non-IT staff
Experience using Word, including track changes, styles, formatting, tables, images, and forms
Experience using Acrobat Pro to create and update PDFs, and manage forms
Experience using Excel, including use of filters, pivot tables, formulas, cell references, creating lists for validation, updating basic graphs
Experience using PowerPoint to create and update presentations with text, tables, graphics, and process diagrams
Experience using SharePoint for document management, collaborative update, and sharing using check in/check out
Demonstrated communication skills to interact effectively with all staff levels
Demonstrated ability to plan/prioritize work activities to manage multiple simultaneous assignments and timelines
Experience performing document research and interviewing subject matter experts
Experience with document design, development, formatting/layout, and editing
Experience using style guides and templates

Highly Desirable
2 years
Experience using Jira to create and update issue types and track/monitor project information
Experience working in an Agile environment
Experience with MS Project to update project plans and project schedules
Experience with business intelligence tools such as Tableau to create efficient and accurate reports
Experience with Visio to create and update process flow diagrams and charts

Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed thro
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142570 while calling.
 
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(Consultant: Technical Writer, Design Model, -, in Raleigh, NC)
     
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