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- Consultant
(Jobs in Anderson, SC)
 
Requirement id 5903
Job title Consultant
Job location in Anderson, SC
Skills required Computer Skills Knowledge, Technical Support, -,
Open Date 05-Aug-2011
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Consultant: Computer Skills Knowledge, Technical Support, -,

[Note: Desired Start Date: 8/17/11 ]

[Note: Submitted: 8/5/2011 10:52:02 AM]

[Note: Max Days for Receiving Candidates: 7 ]

DAILY DUTIES / RESPONSIBILITIES:
Answer and provide technical support via tier 1 support desk.
Troubleshoots problems using scripts and checklists as guides.
• Provides highest level of technical support when necessary.
• Documents problems and resolutions.
• May perform end-user training.
• Strong customer service skills are important in this position.
• Participates in the testing and evaluation of new desktop packages and implements prototypes.

REQUIRED SKILLS :

A+ CERTIFIED COMPUTER SKILLS

Job Description:

Configures and installs software for IT users desktops and laptops. Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. Maintains desktop software and hardware; supports mobile workforce. Provides Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems. Troubleshoots problems using scripts and checklists as guides. Escalates to Tier 3 support when necessary. Documents problems and resolutions. May perform end-user training. Strong customer service skills are important in this position. Participates in the testing and evaluation of new desktop packages and implements prototypes.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 5903 while calling.
 
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(Consultant: Computer Skills Knowledge, Technical Support, -, in Anderson, SC)
     
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