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- Specialist
(Jobs in Nashville, TN)
 
Requirement id 116146
Job title Specialist
Job location in Nashville, TN
Skills required Workstation Support, Desktop Support, -,
Open Date 20-Apr-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Workstation Support, Desktop Support, -,

Job Description

Hi

This is Ram from Harvey Nash. We have Desktop support role in Nashville, TN. Please share your resume if you are interested in the same. Share your resume to ram.reddy@harveynash.com

Desktop Support - Workstation Specialist

Nashville, TN

6 month contract with possibility of extension



Description of Duties (primary & secondary) % of Total Work Effort

Lay down base image, install additional software and prep computer equipment such as desktops/laptops/tablets for installation

25%

Deploy computer equipment such as desktops, laptops, tablets and printers to agency staff

40 %

Maintain hardware and software inventory records

10%

Assist with special projects such as preparing computer equipment for surplus

25%

The position is full time and will provide remote desktop support for customers located in all 95 counties of the State and physical onsite support for customers located in the Nashville and Middle TN surrounding areas at multiple buildings. We have the following objectives to complete by the end of this calendar year:

Deploy approximately 3000 new devices per our Fiscal Year 2021/2022 computer refresh project.
Meet or exceed service level agreements for approximately 1000 ServiceNow Incidents along with approx. 500 ServiceNow tasks that are submitted weekly for workstation support.
Assist with the backlog of agency specific projects
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116146 while calling.
 
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(Specialist: Workstation Support, Desktop Support, -, in Nashville, TN)
     
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