A+ Security+ Troubleshooting Workstations Consultant (Jobs in Atlanta, GA)   Requirement id 145705 Job title Consultant Job location in Atlanta, GA Skills required Technical Support, A+, Security+, Troubleshooting Workstations Open Date 07-Feb-2024 Close Date Job type Contract Duration 1 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Technical Support, A+, Security+, Troubleshooting Workstations start date : 02/19/2024 End date :03/19/2024 submission deadline :02/12/2024 client info : ATL - AIM General Note: * Position Location: On Site Description : A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job tasks without disruptions. This role is responsible for diagnosing, troubleshooting, and resolving hardware and software issues related to desktop computers, laptops, and other end-user devices. They provide technical support to employees, ensuring the smooth operation of IT equipment to maximize productivity. The Desktop Support Technician is to provide a single point of contact for end users to receive support and maintenance within the organizations end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate manner and provide end-user assistance where required. Key Responsibilities: 1. Technical Support: Provide first-level technical support to end-users by responding to IT-related inquiries, troubleshooting issues, and resolving problems related to desktops, laptops, printers, and other peripherals. 2. Hardware Maintenance: Install, configure, and maintain desktop hardware components, including CPUs, memory, hard drives, and graphics cards and reimage devices. 3. Software Support: Install, configure, and troubleshoot operating systems, software applications, and drivers on end-user devices. Assist with software updates and patches. 4. Network Connectivity: Troubleshoot network connectivity issues, including wired and wireless connections. Assist with setting up and configuring network printers and other networked devices. 5. Remote Assistance: Provide remote support to off-site or remote employees, assisting with technical issues through phone, email, or remote desktop tools. 6. Documentation: Maintain accurate records of all support requests, including issue descriptions, resolutions, and follow-up actions. Update knowledge base articles and documentation. 7. Security Compliance: Ensure that all desktops and laptops are compliant with the organizations security policies and standards. Implement antivirus software and security updates. 8. Collaboration: Collaborate with IT teams, such as network administrators and system administrators, to resolve complex technical issues and improve overall system performance. Work across all internal and external areas of IT as one team 9. Training: Assist with training of new devices, software or new employees. Qualifications: Required: Bachelors or associates degree in computer science, information technology, or a related field, and CompTIA A+ certification are required. Preferred: Bachelors or associates degree in computer science, information technology, or a related field, CompTIA A+ certification, and three or more years of work experience.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 145705 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Technical Support job openings in Atlanta, GA Jobs List GA - DBHDD - Technical Support Specialist (747780) Create date: 30-Sep-2024 Hybrid No of Submissions : 2 start date :10/14/2024 End date :06/30/2025 submission deadline : 10/03/2024 client info : DBHDD OITAPPDev Note: * Agency Interview Type: Either Web Cam or In Person * MUST BE LOCAL TO ATLANTA ONSITE REQUIRED .... 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(This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA))    Technical Support job openings in other states Jobs List Technical Support 3 -136842 Create date: 30-Oct-2024 No of Submissions : 1 start date : 12/02/2024 End date : 12/01/2025 submission deadline : 11/6 at 10AM EST. client info : MGCB Note: * - Interviews: Interviews will be held onsite at 3062 W Grand Blvd, Detroit, MI, 48202. Candidates must be available for an in-person interview..... (This job is for - IT Experience Jobs in MI Detroit Consultant - (in Detroit, MI)) VDOT Technical Support 2 ONSITE Salem, VA (746406) Create date: 30-Sep-2024 start date :10/07/2024 End date :06/30/2025 submission deadline : 10/3/2024 client info : VDOT Note: * Agency Interview Type: In Person Only * VDOT Technical Support 2 ONSITE Salem, VA Description : *candidates loc.... 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(This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) SLDS Website Maintenance-132764-NSP Create date: 12-Jul-2024 Start date : 8/26/2024 Submission deadline : 08/02/24 Client Info : NSPARC – Mississippi State University Note: * PROJECT TIMELINE : Questions from Vendors: 7/19/24 @ 3pm CST Response from Agency: 07/26/24 Proposals Due: 08/02/24 Description : .... (This job is for - SDLHelpdesk Jobs in MS Jackson Consultant - (in Jackson, MS))    Technical Support job openings in GA Jobs List KSU Enterprise Application Support Technician 1 (675086) Create date: 28-Jan-2022 Start Date :02/14/2022 End Date :08/12/2022 Submission Deadline :02/2/2022 Client Info :KSU - UITS Note : * Agency Interview Type: Either Web Cam or In Person Description : ON-SITE Job Summary: This position works closely with third .... (This job is for - Jobs in GA Kennesaw Consultant - (in Kennesaw, GA)) KSU Enterprise Application Support Technician 1 (664924) Create date: 05-Oct-2021 Start Date :10/25/2021 End Date :04/29/2022 Submission Deadline :10/11/2021 Client Info : KSU - UITS Note : * gency Interview Type: Either Web Cam or In Person Description : ON-SITE Job Summary: This position works closely with third .... (This job is for - Jobs in GA Kennesaw Consultant - (in Kennesaw, GA)) Technical Support - 53050 Create date: 02-Feb-2018 Start Date :03/1/2018 End Date :06/30/2018 Submission Deadline :02/16/2018 Client Info :West Georgia Tech Description : We are looking for 2 Technical support persons to fill roles in Waco, Ga and Lagrange ,GA. Not located in the Metro Atlanta area. The successful applicant will b.... 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