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ACD IVR CMS Engineer
(Jobs in Houston, TX)
 
Requirement id 44690
Job title Engineer
Job location in Houston, TX
Skills required IVR Applications, ACD, IVR, CMS
Open Date 02-Apr-2015
Close Date
Job type Not specified
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: IVR Applications, ACD, IVR, CMS

Houston or Austin, TX

Bill Rate: 42.00

We are looking for a Contact Center Operations Engineer to work onsite at either Houston, TX -or- Austin, TX.

Please provide your best qualified candidate 7 month engagement with a possible extension

Skills Required:

IVR Operations - responsible for coding any IVR builds or changes to existing IVR applications
Call Flow Engineer - responsible for gathering the BU requirements, documenting and opening any needed tickets
ACD Operation - responsible for building agents, skills routing VDNs and any access to CMS
Working knowledge of Avaya ACD/IVR/ICR and CMS
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 44690 while calling.
 
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(Engineer: IVR Applications, ACD, IVR, CMS in Houston, TX)
     
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