API ITIL System Analyst QA Analyst (Jobs in Minneapolis, MN)   Requirement id 99235 Job title Analyst Job location in Minneapolis, MN Skills required API, RESTful Services, ITIL, System Analyst QA Open Date 21-Oct-2019 Close Date Job type Contract to Hire Duration 11 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: API, RESTful Services, ITIL, System Analyst QA Candidate must be our W2 Employee Description: As a key member of the team, your responsibilities will include: · Looking for experience in one or a combination of the following: Production Support, Business Analysis, eBSC, Process engineering, ITIL, · Researches customer issues to understand potential root cause and determine appropriate resolution and/or workaround when necessary · Collaborates with other team members, including developers to assess system issues, define the potential resolutions and work-arounds · Work with Level 3 support groups to bring closure to escalated incidents · Update Support Plans for all APIs based on new/changed requirements, design changes, known issues etc. · Partner with upstream applications in identifying process gaps and work towards resolutions. · Adhere to Incident Resolution Time and Support SLAs · Engage with offshore to ensure work gets carried over and that there are no interruptions in our 24/7 support model · Partner with QA to understand known issues and develop a work around for those issues that are to be documented in the support plan. Desired Qualifications: · Looking for experience as a Business Analyst in a Production Support environment, collaborating with business teams to interpret requirements and assess supportability concerns. Highly skilled at working with middleware services that are consumed by web/mobile applications. · Customer service experience · Excellent verbal, written, and interpersonal communication skills · Strong organizational, multi-tasking, and prioritizing skills · Proven ability to work in a start-up type environment – fast paced, high degree of ambiguity with evolving priorities. · Meticulous, thorough and detailed but with the ability to see the big picture and connect the dots between initiatives.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 99235 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1), API job openings in Minneapolis, MN Jobs List Layer 7 - 69676 Create date: 30-Nov-2020 Note :will be onsite post covid We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Job Description : Moneygram - Layer 7 / Apigee Developer Minneapolis or Dallas TX Top Requirements: · Layer 7 – Platform is already up and running for the team, really needs to help the tea.... (This job is for - CI CD API Java Jobs in MN Minneapolis Consultant - (in Minneapolis, MN)) Info. Security Architect - 64709 Create date: 06-Jul-2020 Note: open to 100% remote if candidates are local to MN Candidate must be our W2 Employee. 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