ASA VOIP Server Management Workforce Text Manipulation Engineer (Jobs in Trenton,   Requirement id 116640 Job title Engineer Job location in Trenton, NJ Skills required ASA, VOIP, Time Tracking System, Server Management Workforce Text Manipul Open Date 12-May-2021 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: ASA, VOIP, Time Tracking System, Server Management Workforce Text Manipul Start Date :05/3/2021 End Date :09/30/2021 Submission Deadline :05/18/2021 Client Info : LWD - Unemployment Insurance Note : * Agency Interview Type:Phone Interview Only Description : Relevant Work Experience: • Avaya Site Administration (ASA)/System Manager – 9 years • Workforce Optimization (WFO) – 5 years • Call Management Software (CMS)– 9 years • Avaya Messaging – 6 Years • Virtual Hold – 6 Years • Proactive Outreach Manager- 6 years Duties and Responsibilities: • Daily site monitoring • All call programming – IVRs and Vectors • User maintenance – stations, agent IDs, agent skills and call paths • Troubleshooting and tracing of calls • Create and maintain all voicemail for VOIP users • Develop system specifications and interfaces • Determine time estimates and schedule for work • Coordinate work with others on Telephony Team • Support of the systems specifications and interfaces • Work with users to ensure that solutions meet business requirements • Execution of all responsibilities with little direct supervision of Team Lead • Anticipate and resolve issues specific to the team • Identify and track issues, risks and action items • Create and provide content for operational documentation. • Utilize tools and any other environment specific tools necessary to create, test and implement. • Support installation of application releases into production as directed • Communicate accurate and useful status updates • Design applications to functional and technical standards • Work with Telephony team to gather and interpret user requirements into design specifications. • Develop system specifications and interfaces. • Determine time estimates and schedule for work. • Assist Team Lead or Test Team Lead in monitoring estimated-time-to-complete and actuals for assigned tasks. • Develop application designs in support of the systems specifications and interfaces, in coordination with the Office of Information Technology Telephony group. • Generally aware of new developments in industry and process and has the ability to apply them to work as appropriate. • Research problems before approaching the Team Lead • Ability to work in a team environment • Complete assigned tasks. • Strong communication skills; both written and spoken.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116640 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1), ASA job openings in Trenton, NJ Jobs List NJDOL Voice/Data Engineer 4 (650647) Create date: 12-May-2021 Start Date :05/03/2021 End Date :09/30/2021 Submission Deadline :05/18/2021 Client Info: LWD - Unemployment Insurance nOTE : * Agency Interview Type:Phone Interview Only Description : Relevant Work Experience: • Avaya Site Administration (ASA)/System.... 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(This job is for - ASA TCP IP Jobs in GA Atlanta Administrator - (in Atlanta, GA)) Security Engineer II - J-11-202-621 Create date: 03-Feb-2017 Start Date : 03/06/2017 End Date : 09/06/2017 Submission Deadline : 02/09/2017 Description : Position Description: The Unified Vulnerability Management Services team is a core function of Global Cyber Security Fraud at First Data. Tasked with continually improving the security po.... (This job is for - Was ASA Jobs in GA MARIETTA Engineer - (in MARIETTA, GA))     (Engineer: ASA, VOIP, Time Tracking System, Server Management Workforce Text Manipul in Trenton, NJ)

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