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AWS Splunk Unix Communication Skills Analyst Computer Science Software Engineer ITIL
 
Requirement id 105196
Job title Analyst
Job location in Durham, NC
Skills required AWS, Splunk, Unix, Communication Skills Analyst Computer Sc
Open Date 25-Mar-2020
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: AWS, Splunk, Unix, Communication Skills Analyst Computer Sc

* Candidate must be our W2 Employee

* We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens

Job Description :

Systems Support Analyst Opportunity in Durham, NC!

It combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

It has an opportunity for a Systems Support Analyst role in Durham, NC. This is 6 month contract to hire opportunity and the pay rate is flexible depending on experience. Here are the details:

For applicants who are interested in this Systems Support Analyst opportunity; please send a Word resume to Jonathan Friedman, Technical Recruiter, at jfriedman@apexsystems.com.

Position: Systems Support Analyst
Location: Durham, NC
Salary: negotiable depending on experience
Duration: 6 month contract to hire




Primary Responsibilities

You will be responsible for bringing together multiple technologies to deliver a cohesive platform-as-a-service product. You have a passion for technology tempered by a level-headed, ITIL-oriented approach to problem solving, and can take knowledge gained from triaging issues and foster it back into product design and support, making the end-to-end delivery more robust. An opportunity for growth and the potential to join in a full-time role is possible as your career advances.

In this role, you will work on one of two morning/evening US-based shifts (which will include either a Saturday or Sunday). The successful candidate is adept at pinpointing root cause and is motivated to learn low level technical details to tackle issues both immediately via workarounds and permanently by identifying defects to be fixed. A sense of urgency, responsiveness and strong desire to meet partners expectations are all necessary attributes of a successful candidate for this role.

All candidates must be able to:

Provide Level 1 and Level 2 Application support for production and non-production environments
Investigate then resolve system generated alerts and user raised incidents
Handle Service Requests raised by users
Coordinate with different teams for incident resolution
Call out issues to Engineering team if issues are beyond scope

Education and Experience

BS or higher education in Computer Science, Software Engineering or Information Technology degree program.
5+ years technical Systems Operations experience, preferably in an ITIL-oriented support capacity, Help Desk or similar role.
Should have experience in UNIX
Should have Apache Tomcat web server administration & support experience
Experience using and supporting any of the monitoring and alerting tools like Splunk, Dynatrace, Hyperic HQ, SiteScope
AWS Cloud migrations
Scheduling tool working experience preferably Autosys
Nice to have Informatica 9.x Admin experience

Desirable Qualifications

Good co-ordination skills
Demonstrable experience in supporting production environments for application built on technology components Java, Tomcat, Oracle & Informatica
Multi task and being able to prioritize effectively
Should have good analytical skills
Tackle and problem solve during Major or Minor incident call


EEO Employer

It is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other c
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105196 while calling.
 
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(Analyst: AWS, Splunk, Unix, Communication Skills Analyst Computer Sc in Durham, NC)
     
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