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Active Directory Management Troubleshoot ServiceNow Consultant
(Jobs in Nashvill
 
Requirement id 144506
Job title Consultant
Job location in Nashville, TN
Skills required Call Center Experience, Active Directory Management, Cisco Webex, Troubleshoot ServiceNow
Open Date 22-Nov-2023
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Call Center Experience, Active Directory Management, Cisco Webex, Troubleshoot ServiceNow

Start date : 12/18/2023

End date :12/18/2024

Submission deadline :11/30/2023

Client info : TN DOT

Note:

* Position Location: On Site

Description :



Work Location: 505 Deaderick St., Ste. 500 Nashville, TN 37243





Must be able to lift at least 50 pounds.

IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day.

People/Customer Service skills required

Printer Administration and Troubleshooting
- Server Print Queue, and local Queues

Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.

iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data

Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions

Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi

Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed

Remote support
- MSRA
- RDP
- TEAMs
- Webex

Hardware Deployment

ServiceNow
- Ticket management
- Ticket assignment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144506 while calling.
 
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(Consultant: Call Center Experience, Active Directory Management, Cisco Webex, Troubleshoot ServiceNow in Nashville, TN)
     
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