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Agile Waterfall Development Processes Multi Channel Commerce Written And Verbal Com
 
Requirement id 101430
Job title Consultant
Job location in FOSTER CITY, CA
Skills required Bachelors Degree, Lightning Experience, Agile, Waterfall Development Processes Multi Ch
Open Date 19-Dec-2019
Close Date
Job type Contract to Hire
Duration 10 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Bachelors Degree, Lightning Experience, Agile, Waterfall Development Processes Multi Ch

Note:

* Candidate must be our W2 Employee.

* We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

* Candidates RTR form should be only on the name of APEX Systems.

* Candidate must be local .

Job Description :

The Salesforce Administrator Configurator will function as a core member of the [Salesforce.com, Dynamics365] project implementation and support team, support initiatives across CS. The primary focus of this role is to collaborate with other project team members, and business stakeholders, to drive, successfully, the implementation of Salesforce Service Cloud for the CS business units – with possible future/secondary support of Dynamics365 (if skill set permits).


The candidate for this role will be responsible for:
• Implement configurations in Salesforce.com for Service Cloud on prioritized requirements or ongoing operational needs.
• Interfacing with User Experience, business and development teams to generate solution wireframes and associated UX artifacts.
• Contributing to the evolution of roles/responsibilities for iterative project lifecycles to advance Visas project methodology.
• Participating in the estimation, scheduling and execution activities for projects, as assigned.
• Identify opportunities to enhance tools to enable higher operating efficiencies, improved usability, and increased user adoption
• Provide mentoring/support to team members.
• Secondary support, based on experience, may also be required for Dynamics365.


Basic Qualifications

• 3-4 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree; experience with core customer service processes and cloud based configurations.

• Hands-on configuration and implementation experience with Salesforce.com [Service Cloud or Sales Cloud] required.

• Direct experience with [Salesforce.com] in global organization is required.


Preferred Qualifications

• Experience with Lightning a big plus.

• In-depth knowledge of Salesforce.com reporting and workflow capabilities/limitations.

• Experience with designing user access (Profiles vs Roles vs Permission sets) to match the requirements and align with organizational structure.

• Experience with [Agile, Iterative, Waterfall] project and development processes, and the ability to communicate effectively with IT resources.

• Ability to lead requirements discussions with the business, with minimal management oversight.

• Strong background in business analysis, demonstrating the ability to translate business needs/goals into requirements and prototypes.

• Experience working in a global, multi-channel, cross-functional organization is required.• Able to set priorities, manage expectations, work as part of a team and independently.

• Must have effective professional verbal, written and presentation skills for audiences ranging from individual contributor through senior management level.

• Effective time management, organization, and planning skills.

• Working knowledge of best practices around cloud solutions.

• Willingness to learn new tools and expand cloud configuration knowledge.

• Salesforce Administrator Certification a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 101430 while calling.
 
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(Consultant: Bachelors Degree, Lightning Experience, Agile, Waterfall Development Processes Multi Ch in FOSTER CITY, CA)
     
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