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Agile SCRUM Innovation Support Services Manager
(Jobs in San Francisco, CA)
 
Requirement id 105553
Job title Manager
Job location in San Francisco, CA
Skills required Agile, Product Management, SCRUM, Innovation Support Services
Open Date 07-Apr-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Manager: Agile, Product Management, SCRUM, Innovation Support Services

Candidate must be local : Yes
Candidate must be our W2 Employee.
We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens.

Job Description :

The Apply and Onboard Product Team is responsible for the development of strategy and implementation of Digital capabilities and experiences, which empower customers and Wells Fargo Bankers to quickly and securely open and use their new accounts. As Wells Fargo transforms to a Digital First, customer-centric self-service strategy to meet customer needs, Digital capabilities, which support customers opening and using new accounts at home, in Branch and in the Contact Centers are critical to our customer and companys success. Within the Apply and Onboard Product team, this role will provide Product Management oversight and expertise for the digital account opening application experience.



This role will focus on collaborating closely with Technology partners on the design and implementation of customer journeys and non-functional requirements across multiple Wells Fargo products (e.g., enabling customers who digitally apply to quickly and easily complete new account applications in a safe and compliant manner).



Responsibilities include:

• Agile Product Owner/Product Manager

Accountable and responsible as the Product Owner (or as Product Manager working closely with agile Product Owners) for defining stories, managing a backlog, prioritizing stories, and accepting stories for an Agile scrum team.

Shepherds the process to obtain approvals and assignment of user stories across scrum teams where there are cross-team dependencies.

Develops and manages Key Performance Indicators.

Ensures implementations meet Legal, Risk and Compliance requirements. Represent Line of Business needs & priorities within the Digital teams.

• Customer Experience Focus

Staying connected to customer and business needs, as well as the evolving design and architecture of frontend platforms, to make aligned and informed decisions on the Application customer experience.

• Partnerships

Collaborating with Digital, Technology, Line of Business, Risk and other partners to support Consumer Credit, Retail, Small Business, Merchant Services, and Deposit products and implement digital customer experiences such that customers can quickly, easily, and securely satisfy new account opening and regulatory needs.

• Innovation

Drive innovation to achieve the scrum teams Key Performance Indicators.



Required Qualifications:
• 5+ years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 105553 while calling.
 
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(Manager: Agile, Product Management, SCRUM, Innovation Support Services in San Francisco, CA)
     
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