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Analysis Documentation Swim Lane Diagrams Programme Manager Technical Design Analyst
 
Requirement id 17673
Job title Analyst
Job location in DOS VIENTOS RANCH, CA
Skills required Process Modeling, Analysis, Documentation, Swim Lane Diagrams Programme Manager Tec
Open Date 07-Mar-2014
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Process Modeling, Analysis, Documentation, Swim Lane Diagrams Programme Manager Tec

Senior I.T. Business Analyst - Thousand Oaks, California

We are in need of an accomplished Business Analyst to own planning and execution aspects of process definition and documentation within an offshoring / knowledge transition project. This individual must be very quick in making connections - digging to get the answers, acquiring and merging input from diverse stakeholders, and using tools and techniques such as swimlanes, process modeling, and presentations organize and communicate.

Minimal supervision is a key; being able to receive an overview of needs from project leadership or executives and then owning the solution. This individual will drive, but not necessarily own all deliverables, for the projects Steady-state workstream which includes Service Level Agreement (SLA) processes, Policies and Procedures Manuals, Contract Change Request processes, governance design, and service delivery processes.

Position Description:

Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new business partnerships. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between stakeholders from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.

This role will take direction from the Program Manager with dotted line to the Service Director. While the Business Analyst does not have supervisory responsibility, this person will have to work through many others in the organization to succeed. The Business Analyst will seek to look across project workstreams to identify connections and/or disconnects that need to be managed either through process design, technical design and/or service management.

Roles and responsibilities:

Drive the projects Steady-state workstream and work in conjunction with the program manager to execute a smooth transition in to Steady-State processes.

Activities may include:

Requirements gathering. analysis, and documentation
Business process modeling
Creation of swimlane diagrams and process flows
Service design modeling
Governance structure modeling
Facilitating project work sessions
Collaborate with/coach project stakeholders in best practice process approach
Collaborate with/coach project workstreams to define operational and individual metrics associated with the new processes and roles

Skills and qualifications:

The ability to quickly make connections within the requirements set of diverse stakeholders
Expertise in process modeling and design
Familiarity with ARIS Business Process Analysis Platform (desired)
An excellent communicator, in both written and oral formats
Maturity to work under minimal supervision, owning assignments without the need for continuous feedback
Familiarity with project management approaches, tools and phases of the project lifecycle
Solid facilitation skills
Able to work effectively at all levels in an organization
Excellent active listening skills
Problem solving and root cause identification skills
Strong analytic and decision making abilities
Must be a team player and able to work with and through others
Ability to influence others and move toward a common vision or goal
Visio and Microsoft Office
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 17673 while calling.
 
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(Analyst: Process Modeling, Analysis, Documentation, Swim Lane Diagrams Programme Manager Tec in DOS VIENTOS RANCH, CA)
     
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