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Analysis Problem-Solving Client Server Operating Systems Software Development Method
 
Requirement id 12743
Job title Analyst
Job location in Pittsburgh, PA
Skills required Windows, Analysis, Problem-Solving, Client Server Operating Systems Software
Open Date 15-Mar-2013
Close Date
Job type Contract to Hire
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Analyst: Windows, Analysis, Problem-Solving, Client Server Operating Systems Software

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

Perform complex installation, configuration, and upgrade tasks to personal computers.
1. Under general supervision, perform analytical and technical work in the planning, design, and installation of new and existing personal computer systems.
2. Troubleshoot PC related problems, analyze potential solutions, and implement a solution that best fixes any problems. The problems are generally complex in nature, where only the most complex issues require outside assistance.
3. Confer with end users to determine hardware, software, and PC requirements.
4. Conduct research and analysis on the installation and configuration of PC systems.
5. Assist in the process of evaluating and recommending new hardware and software applications.
6. May answer phone calls in a help desk setting, but spends a majority of time at end user workstations.
7. May train end users in the use of equipment and software.
8. Performs other duties as required.
9. Maintain PC and server inventory.
10. Related certifications (i.e. A+, MCP, MCSE, NCSA, NASA, etc.) are a plus.
11. Microsoft Active Directory networking experience.
FUNCTIONAL AREA SKILLS/KNOWLEDGE: Has an overall understanding of the work environment and process, with a working knowledge of the organization and intermediate technical skills required to complete assignments. Strong analytical problem solving ability and communications skills. Ability to make group presentation and conduct training either in a one-on-one or small group setting. A good working knowledge of personal computers, including hardware and software.
JOB RELATED EXPERIENCE:
• 3-5 years PC, technical support, or related experience. PC skills to include Windows and standard office automation products.
• Excellent Oral and written communication skills
• Analysis/problem-solving skills
• Familiarity with client/server and network technology.
• Bachelors degree in computer science or equivalent. Equivalent work experience may be substituted. Knowledge of Windows PC and related operating systems as well as Software Deployment methodologies.

Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12743 while calling.
 
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