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Analytical Skills SLA SDLC Project Plans Healthcare Experience Customer Service Manag
 
Requirement id 90942
Job title Manager
Job location in Texas, TX
Skills required Analytical Skills, SLA, SDLC, Project Plans Healthcare Experience Cust
Open Date 08-Apr-2019
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Analytical Skills, SLA, SDLC, Project Plans Healthcare Experience Cust

Start Date :4/15/2019
End Date :09/30/2019
Submission Deadline:4/12/2019



Description:

POC:
Saurabh Singh
saurabh14.singh@nttdata.com

we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for client and for the people who work here.
Understand current application ecosystem along with all inbound and outbound processess and 3rd party vendor applications - Work closely with all different transformation stream to understand busienss requirements and help implement HealthRule for claim processing - Provide oversight of Development, Maintenance and Production support work of Healthcare application. - Accountable for the day-to-day operations of application support, as well as downtime and upgrade support for application. - Ensure production issues are resolved within SLA. - Apply analytical skills to evaluate and interpret complex situations/problems using multiple sources of information by using qualitative information, quantitative research and trend data. - Present problem analysis and recommended solutions in a creative and logical manner. - Participate in and drive client/external interactions. - Interpret and execute policies that directly affect work activities. - Identify opportunities for process enhancements to drive efficiency and customer service levels. - Identify areas for continuous improvement, obtain customer buy-in and drive execution of those changes. - Provide guidance and technical advice and actively participate in issue resolutions as required. - Adapt communication techniques for audiences at multiple internal/external levels. - Provide project status reports to customer and client Services senior leadership. - Create Project plan and identify dependencies and risk to project schedule - Coordiante with all different transformation work streams and create interdependencies and identify mitigation strategies
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 90942 while calling.
 
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(Manager: Analytical Skills, SLA, SDLC, Project Plans Healthcare Experience Cust in Texas, TX)
     
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