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Analytical Skills MS Excel Technical Skills Documentation FINANCIAL APPLICATION Sha
 
Requirement id 14907
Job title Specialist
Job location in Houston, TX
Skills required Analytical Skills, TroubleShooting Skills, MS Access, MS Excel Technical Skills Documentation
Open Date 02-Aug-2013
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Analytical Skills, TroubleShooting Skills, MS Access, MS Excel Technical Skills Documentation

Experis, a Manpower company is looking for Financial Applications Support Specialist role for a contract position in Houston.

PURPOSE:
The Financial Applications Support Specialist is responsible for providing help desk and application support for all users related to financial systems such as JD Edwards EnterpriseOne and other related financial systems. The Financial Applications Support Specialist will resolve issues where possible and will coordinate the resolution of more complex problems with other groups in the IT department, or outside vendors.

JOB FUNCTIONS:

Helpdesk Support Performs daily support activities (end user problem resolution and documentation) including security administration
Coordinates/performs resolution for specific JDE-related integrity reports
Assists with resolving production issues, researching ESUs/Fixes, and serves as an overall team member of the Financial Applications Support Team
Provides ad hoc training (limited) as necessary
Participates in classroom training on an as needed basis
Contributes content to the Financial Applications SharePoint website
Log calls via phone and email requests into Help Desk system. Shared responsibility to monitor phone and help desk email inbox.
Open, resolve and close tickets in the IT Helpdesk System.
Escalate issues to other IT groups or outside vendors as appropriate.
Assist with special projects as required.

Skills/Experience
Required Skills
Excellent troubleshooting and analytical skills
Experience with Oracles JD Edwards EnterpriseOne (v9.0 preferred)
Experience with MS Excel, MS Access, and macros required
Excellent communication (phone and in person) skills to effectively support end-users and interact with IT vendors.
Ability to take the initiative to learn and apply technical skills. Must have a can do positive attitude.
Must be able to fluently communicate in English (both verbal and written communication)
Ability to work independently. Experience with Help Desk software a plus

Experience:
five years minimum in JD Edwards end-user support preferred.

To be considered for role you must send your most up to date resume which clearly shows the desired experience direct to Ryan Means at ryan.means@experis.com
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 14907 while calling.
 
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