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Ariba ECC BI Portal Analyst
(Jobs in Wilmington, DE)
 
Requirement id 87055
Job title Analyst
Job location in Wilmington, DE
Skills required Ariba, Solution Manager, ECC, BI Portal
Open Date 08-Jan-2019
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Ariba, Solution Manager, ECC, BI Portal

Job Description :


Interview Process

Video Screen



Environment

ECC

Portal – self-service (java based) (ECC and SuccessFactors, and uPerform)

PI

BI – (Dual stack)

Ariba

GRC

Solution Manager

Redwood

AonHewitt Benefits



Duties

Build a Center of Excellence and to manage the Vendor that will be providing the support
Most tickets are around SAP HR and SuccessFactors
Amtrak is moving in the direction of direct management over the support personnel
Manage a knowledge base for Help Desk to avoid tickets coming to second tier
Not creating training, but managing a repository of articles and support documents that help desk can use to resolve issues
Create and reform processes around ticket intake and fulfillment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87055 while calling.
 
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(Analyst: Ariba, Solution Manager, ECC, BI Portal in Wilmington, DE)
     
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