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BCPs Database Admin Unix OSUnix Shell Scripting Administartion Skill Administrator
 
Requirement id 51672
Job title Administrator
Job location in PARSIPPANY, NJ
Skills required UNIX OS, BCPs, Database Admin, Unix OSUnix Shell Scripting Administarti
Open Date 19-Feb-2016
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: UNIX OS, BCPs, Database Admin, Unix OSUnix Shell Scripting Administarti

Note:
Start date : 3/2/2016
Submission deadline: 2/25/2016
Description:

Proactive management of all aspects of UNIX System support for in-scope UNIX Systems, including but not limited to the following:

System Administration
Perform L1 / L2 / L3 level UNIX System tasks and provide general proactive management of all in scope UNIX systems, in line with account policies, processes and procedures.

Routine Housekeeping activities
Daily, weekly, monthly management checks and remediation

Volume and Filesystem provision and maintenance activities
Filesystem related tasks (eg increase / decrease, add / remove, defragmentation)
Volume related tasks
Monitoring and remediation

Incident Handling and Troubleshooting
Provide active technical support to log, investigate and resolve all customer raised and automated incidents, in line with account SLAs.
Where Regulatory Watch or Critical Apps this should be responded to <=12 mins
Where Medium apps this should be responded to <=13 mins
Where Low apps this should be responded to <=17 mins

Planned and Emergency Change preparation and implementation
Provide technical support to prepare, plan and schedule planned and emergency changes within the UNIX OS and associated environments, in line with account processes and procedures.
Operational Service Requests will be completed as follows:
P1&2: within 24hrs (if not completed within shift the assigned owner is responsible for handing over to the next shift and responsible for ensuring the request is completed in full)
P3&4: within 72hrs (if time allows these can be carried over to the assigned owners next shift)

Direct customer support and interface with client service request systems
Provide cover for 24*7 hotline / email support service
Review, approve, allocate / schedule incoming Incidents, Changes, and Service Requests

Vendor Engagement and activity co-ordination
Undertake activities under direction from team lead or manager to manage and coordinate third party hardware and software vendors

System Maintenance
Install/upgrade UNIX OS and related third party software patches in line with the account Change Management and Technology Roadmap

Security Management (compliance and remediation)
Analyse manage and resolve security & compliance issues in line with account policies.

Disaster Recovery and Business Continuity Planning tests (in and outside of Business Hours)
Participate in scheduled DR exercises and BCPs, reviews and improvement activities as directed by HPE leader and DR Co-ordinator

Planned Maintenance (in and outside of Business Hours)
Provide support for planned maintenance events such as (but not limited to)
Data Centre power downs
Switch upgrades
Technical refresh activities

Maintain Asset Management Database
Ensure asset management database is kept up to date following any changes
Maintain HPE accounts asset library (DB or HPE management tool)
Provide interface to deliver and maintain asset management data accordingly to HPE / DB account specification, e.g. in XML-format.

Operational Acceptance Process (Activation)
Undertake activities to on-board servers into the operational support status, under direction from team lead or manager
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 51672 while calling.
 
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(Administrator: UNIX OS, BCPs, Database Admin, Unix OSUnix Shell Scripting Administarti in PARSIPPANY, NJ)
     
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