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BGP MPLS OSPF Crisis Management TechLead
(Jobs in DURHAM, NC)
 
Requirement id 16761
Job title Tech Lead
Job location in Durham, NC
Skills required Telecommunications Systems, Routing Protocols, BGP, MPLS OSPF Crisis Management
Open Date 16-Dec-2013
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Tech Lead: Telecommunications Systems, Routing Protocols, BGP, MPLS OSPF Crisis Management

Customer Support Engineer to join some of the industrys brightest minds in supporting todays most advanced Internet technologies. In this role, you will gain insight on the detailed functionality of Company products and partner with all distributed elements of the service chain.

The ideal candidate will provide support for cutting edge technologies to Service Provider and Enterprise customers. This is a great opportunity for someone with advanced troubleshooting and highly refined customer support skills to advance their career providing value to customers while working with an industry leader in networking technology.

Responsibilities:
- Provide second line phone/email consultation to independently debug complex product problems.
--Provides technical support for IOS-XR based products such as CRS-1 & CRS-3 and ASR9000 devices.
- Provide systems/product training.
- Acts as a focal point for large account network problem resolution.
- Acts as a technical expert in Routing / Switching.
- Provides support on a world-wide basis.
- Works independently, receiving minimal supervision, with no instruction on routine work and general instruction on new assignments
- Typically reports to Mgr, Technical Services.
- Typically interfaces with lower level CSEs, VARs, OEMs and end-users internal engineering departments.
- Works on problems of diverse scope where analysis requires evaluation of identifiable factors.
- Applies known solutions to solve problems.

Requirements:
- Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 6-8 years related experience.
- Deep knowledge of telecommunication systems and network environments.
- Ability to analyze, use and configure medium and large \Eenterprise/Service Provider networks.
- In-depth Knowledge of Routing Protocols BGP, MPLS, and OSPF.
- CCIE highly desired.
- CRS and/or ASR9000 IOS-XR technologies preferred
- Ability to work independently, as this position only receives minimal supervision with no instruction on routine work and general instruction on new assignments.
- Proven crisis management skills; Consultative communication skills, Leadership capabilities during crisis outage situations.

Desired Attributes:

* Ability to communicate effectively both verbally and in writing
* Working with cross-functional teams
* Ability to determine problems and deliver known solutions
* Ability to work effectively with and provide guidance to other members of the work group
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 16761 while calling.
 
Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),
 
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(Tech Lead: Telecommunications Systems, Routing Protocols, BGP, MPLS OSPF Crisis Management in Durham, NC)
     
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