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BMC ADDM Integraion Broker Network Admin Engineering Administrator
(Jobs in PORTL
 
Requirement id 56595
Job title Administrator
Job location in Portland, OR
Skills required BMC, ITSM Services, ADDM, Integraion Broker Network Admin Engineer
Open Date 20-Sep-2016
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: BMC, ITSM Services, ADDM, Integraion Broker Network Admin Engineer

Start Date : 8/29/2016

End Date : 02/28/2017

Submission Deadline : 09/26/2016

Description :


The Information Technology Service Management (ITSM) administrator will be responsible for leveraging IT Service Management and other IT practices to optimize, transform, and ensure the organizations compliant, efficient, and effective use of the BMC Remedy ITSM software platform. The ITSM administrator will leverage knowledge and experience to architect and deliver end-to-end automated solutions which includes workflow customization, process automation, report development, dashboard creation, and system configurations within a multi-tenant environment.

RESPONSIBILITIES

* Act as the subject matter expert within the Remedy tool suite and consult with clients and IT in support of the companys IT strategy, overarching business requirements.
* Evaluate, design, develop, and debug Remedy applications/workflows/forms which deliver requirements while maintaining well performing, stable, accurate Remedy foundation
* Provide expert technical assistance and consulting support to clients.
* Research and analyze strategies, programs, and processes across and between all corporate functions.
* Collaborate with IT teams to identify technical deficits and improvement opportunities in current practices and procedures.
* Design and delivery of configuration within Remedy ITSM Suite at a company/tenant level, coordination with resources at an Enterprise/Global level
* Configuration and Administration of the Remedy ITSM Suite, specifically within the core processes: Incident, Problem, Change, Configuration, Asset and Knowledge, Service Request
* Support and design of integrations of the ITSM suite with non-BMC IT solutions or custom solutions
* Train business Point of Contacts (POCs) in Remedy applications.
* Act as the expert and lead for less experienced IT specialists.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 56595 while calling.
 
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(Administrator: BMC, ITSM Services, ADDM, Integraion Broker Network Admin Engineer in Portland, OR)
     
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