Business Analyst Systems Analysis QA RFC Application Security Analyst (Jobs in O   Requirement id 54135 Job title Analyst Job location in Oakland, CA Skills required IT Professional, Business Analyst, Business Analysis, Systems Analysis QA RFC Application Secu Open Date 08-Jun-2016 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: IT Professional, Business Analyst, Business Analysis, Systems Analysis QA RFC Application Secu start date:07/11/2016 end date:01/27/2017 submission deadline:06/14/2016 description: As a member of the Quality Assurance and Production Support Services team, the Senior Change Management Analyst is responsible for maintaining a structured change and configuration methodology for our clients Information Technology Services Infrastructure, Application, and Data Services, Release Management, Quality Assurance and Client Services groups. This role is responsible for administering the change management process for all changes in the Information Technology Services and Cloud Hosted environments (i.e. Oracle Managed Cloud Services, etc.). Responsibilities: -Assess and analyze detailed information provided in a Request For Change (RFC). -Evaluate the impact and risk to the clients infrastructure. Customer support to resolve customer Change Management issues. -Coordination in conjunction with Release management of roll-outs, approvals, task assignments, and communication. -Coordination in conjunction with Project Management Office for communications regarding major project implementations. -Maintenance of the Change Schedule including analysis to insure there are no conflicts with other changes in the IT environment. -Education and clarification for process customers regarding policy, process and procedures. -Undertake and assist with training of users of Change and Release Management processes and other communications in order to ensure that all stake holders have a clear understanding of the processes and how these relate to their roles. -Responsible for quality control per change policies and procedures to meet documented Change Management control requirements. -Retrieval and generation of metrics for both management and audit response. Requirements: -College diploma or university degree in the field of computer science, information systems and/or equivalent combination of work and experience. -5 years of experience working in a Change Analyst or Manager capacity. Prior QA and Release Management experience a plus. -A broad degree of knowledge in basic IT application and infrastructure architecture. -Thorough knowledge of ITIL Change Management concepts. -Ability to take detailed notes as well as disseminate them in a clear and concise manner to all participants that need to be kept informed. -Must be able to communicate effectively across the organization at multiple levels both verbally and written. -Application of advanced continuous process improvement concepts. -Advanced understanding of customer service concepts that do not compromise the core Change Management service deliverable objectives. -Demonstrated experience with change and release automation tools for both mainframe and distributive environments. -Interpersonal skills and initiative demonstrated by ability to establish and maintain professional and effective working relationships with clients and ITS teams, responding positively and proactively as required. -Demonstrated ability to analyze a problem, develop an action plan and secure a resolution. -Excellent communications skills; both written and verbal as demonstrated by the ability to communicate clearly and logically using appropriate grammar and vocabulary. -Ability to balance conflicting needs among various cross-functional teams. -Advanced functionality with the Microsoft Office Suite. -The ability to establish effective working relationships; to build collaborative partnerships with customers and cross-functional business partners. -Time management and multi-tasking skills to manage complex relationships between in motion change activities. Preferred Qualifications: -Previous experience with the Oracle Cloud Managed Services preferred. -Previous experience with Service Nows Change and Co   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 54135 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2), IT Professional job openings in Oakland, CA Jobs List PMO Technical Analyst - J-11-137-040 Create date: 21-Jun-2016 start date:07/11/2016 end date:01/27/2017 submission deadline:06/27/2016 description: PMO Technical Analyst Oakland, CA 94607 6 months project Job Responsibilities: -Applies advanced technical project management concepts with a full understanding of project management practices and IT policies and.... 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