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Business Analyst Experience In Providing User Support Via Phone Or Email. SDLC Busi
 
Requirement id 46361
Job title Analyst
Job location in Harrisburg, PA
Skills required Business Analyst, User Acceptance Testing, Creation And Execution Of User Test Scripts., Experience In Providing User Support Via
Open Date 08-Jun-2015
Close Date
Job type Not specified
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Business Analyst, User Acceptance Testing, Creation And Execution Of User Test Scripts., Experience In Providing User Support Via

Description:

This is a short term position to cover workload while another resource is out on maternity leave. Candidates MUST be IMMEDIATELY AVAILABLE to begin work and comfortable with the short-term duration.
* MUST HAVE the BA and UAT skills as required.

BACKGROUND/PROBLEM STATEMENT
OCYF began a new IT project in April 2012 for the development and implementation of a child welfare statewide IT system (CWIS). This new system will be developed in four phases over five years. Phase I commenced in March 2013 and was implemented in December 2014. Phase II will begin in 2015. Phase 1 will be supported with four maintenance releases per year. In addition to implementation of CWIS, OCYF also created a CWIS Support Center to serve as a user helpdesk for the system. The Support Center has three Tiers of support – Tier I is staffed by a contracted agency, Tier II is staffed by OCYF Business Analysts and Subject Matter Experts, and Tier III is staffed by the IT vendor and the Bureau of Information Systems.

Required Skills:

* Business Analyst experience (must display requirements management experience in this role)
* Experience in performing user acceptance testing (UAT) activities including the creation and execution of user test scripts.
* Experience in providing user support via phone or email.
* Knowledge of software development lifecycle with focus on the business/user requirements phase and the UAT phase
* Experience analyzing and interpreting complex written and numerical information
* Excellent written and verbal communication skills
* Candidates must demonstrate good interpersonal skills and the ability to work with diverse user groups
* Ability to establish and maintain effective working relationships.


Desired Skills:

* Experience using Microsoft Test Manager and Team Foundation Server.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 46361 while calling.
 
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(Analyst: Business Analyst, User Acceptance Testing, Creation And Execution Of User Test Scripts., Experience In Providing User Support Via in Harrisburg, PA)
     
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