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CCMP PMP Change And Release Management Information Systems Microsoft Office Suite Sh
 
Requirement id 71979
Job title Manager
Job location in Tallahassee, FL
Skills required Customer Relations Management, CCMP, PMP, Change And Release Management Informatio
Open Date 02-Aug-2018
Close Date
Job type Not specified
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Manager: Customer Relations Management, CCMP, PMP, Change And Release Management Informatio

Note: Please get the signature from the candidates on Exhibit-B Resume Self Certification Form.

Submission Deadline: 8/10/2018 2:30 AM
Start Date: 9/1/2018
End Date: 6/30/2019

Client: Florida Department of Transportation

Description:

Scope of Services

The Florida Department of Transportation, Office of Information Technology (OIT) - Application Services is in search of a Change and Release Management Administrator to play a key role in assisting the Office of Information Technology in the establishment, adoption, and continued execution of new Change and Release Management processes.

General responsibilities may include the following:
1. Oversees the day-to-day execution of the OIT change management processes and policies. This includes auditing policy compliance, championing procedural participation, reporting effectiveness in key performance indicator (KPI) and metrics attainment, analyzing process improvement, and communicating on a thorough and consistent basis throughout the OIT organization.
2. Oversees release changes into production, through controlled promotion processes or documented support procedures. As much as possible, automates the configuration changes/updates to the production environment to promote efficiency and consistency.
3. Provides support to change and release management resources across all areas of OIT, by coordinating approved change requests and integrating them with configuration and release management procedures.
4. Provides expertise in the design, maintenance, and delivery of training for change and release management, including a strong focus on processes for maintaining communication with other groups.

*******Education*********

Bachelors Degree in Computer Science, Marketing, Communications, Business Administration, or another related field.

Certified Change Management Professional (CCMP) with the Association of Change Management Professionals (ACMP), highly desired.

Certified Project Management Professional (PMP) with the Project Management Institute (PMI), a plus.

*********Experience**********

3-5 years of change and release management experience is required

7 – 10 years of professional experience in Information Systems, Change Management, Release Management, or another related field is required

2 years of incident, problem, or change workflow automation tool experience, highly desired

*****Job Specific Knowledge, Skills and Abilities (KSAs)*******

The knowledge, skills, and abilities desired for this position include, but are not limited to the following:

1. Excellent communication skills, project management abilities, and strong analytical skills.
2. Strong analytical skills to determine an organizations needs, develop strategies to meet those needs, and evaluate effectiveness.
3. Knowledge in ACMP Standard for Change Management practices is required.
4. A strong background with change management tools and workflows and the ability to put the methods and tools into practice.
5. Knowledge of the principles, methods, practices, tools and techniques outlines in Project Management Body Of Knowledge (PMBOK) 5th Edition.
6. Skill in the use of the methods and tools used for risk assessment and mitigation of risks.
7. Ability to coordinate and manage projects and resources from a high level, including cost, work, and Vendor performance.
8. Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.
9. Provide oversight for, develop, and execute change and release management activities and tools to identify and evaluate stakeholders knowledge, skills, and abilities; enhance professional de
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71979 while calling.
 
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(Manager: Customer Relations Management, CCMP, PMP, Change And Release Management Informatio in Tallahassee, FL)
     
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