CMDB AWS ITSM TSM Administrator (Jobs in Memphis, TN) Apply   Requirement id 66248 Job title Administrator Job location in Memphis, TN Skills required CMDB, AWS, Unix System Adminisrator, ITSM TSM Open Date 14-Dec-2017 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: CMDB, AWS, Unix System Adminisrator, ITSM TSM The ServiceNow Administrator will provide support to ServiceNow enterprise platform to all our employees and partners. The ServiceNow Administrator must possess hands on experience with administration, support, and development with ServiceNow. The role will require the ability to take charge of challenges, adapt to the business needs, and stay focused on delivering results. Key Responsibilities include, but are not limited to: Responsible for core system configuration, gathering and documenting user and process requirements, functional requirements, and developing technical requirements and workflow customization Provide Level 2 support on ServiceNow platform for our employees Familiar with Linux and Unix OS. Amazaon Linux, Redhat, Ubuntu. Experience providing support in an AWS environment. Ability to dissect incidents as they relate to the ServiceNow platform to quickly triage Work with development team to migrate updates into the production environment Well versed with Discovery, Mid servers and data models for discovery Perform core configuration tasks Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts Use mobile clients Activate plugins Add users, groups and roles Manage data with tables, the configuration management database (CMDB), import sets and update sets Create workflow activities and approvals Configure alerts and notifications View upgrade history and status Control system access and data security Run reports, configure service level agreements (SLAs) and perform instance branding and customization * Monitor health, usage and overall compliance of the application Leverage your experience with the platform to devise solutions to address incidents and challenges Collaborate with team members to look for ways to continuously improve our enterprise platform related processes (i.e. Incident Management, Problem Management, Change Management, etc.) Ensure and maintain the integrity of the CMDB data Collaborate and partner with other areas of IT to fulfill business/customer/partner needs & requests Maintain current knowledge of relevant ITSM practices and technologies Participate in continuous process improvement in all areas of ITSM Notes : all candidates must have Servicenow admin exp along with aws and linux/unix Selling points for candidate :   Call 502-379-4456 Ext 100 for more details. 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