CMS AES IVR Telesoft Data Network Architecture Problem Solving Skills Technical Appli   Requirement id 131324 Job title Expert Job location in Raleigh, NC Skills required CMS, AES, IVR, Telesoft Data Network Architecture Probl Open Date 13-Jan-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Expert: CMS, AES, IVR, Telesoft Data Network Architecture Probl Start Date :01/3/2022 End Date :06/30/2022 Submission Deadline: :01/20/2022 Client Info: NCDIT Note : * Agency Interview Type: Agency Interview Typ Description : ***This position will be remote for the duration of the engagement. The manager will ship the equipment if the candidate does not live locally. Skills required: • Administration and troubleshooting ability of Avaya Communications Manager, Interaction Center, CMS, Predictive Dialer, Call Back Assist, System/Session Manager, AES. • Needs the skills and experience to administer and troubleshoot the Genesys Interactive Voice Response System (IVR) and Telstrat Engage call recording platform. This work includes adding new tenants, modifying existing instances, activation of new users and groups. • A working knowledge of Layer II and III data networks and subnets is desired so that the incumbent can effectively work with Network Services to resolve network issues associated with service operation • Demonstrated ability to conduct maintenance, troubleshooting, repairs and upgrades and ensure proper operation of the Avaya Communications Manager • Demonstrated ability to plan, organize, and execute with strong problem-solving skills • The ability to present ideas, concepts, and technical specifications to appropriate audiences, both verbally and in writing. • Ability to work independently, as well as collaboratively in a team environment • Knowledge and experience/troubleshooting with Hammer testing and writing/modifying scripts for hammer testing. • Knowledge and experience/troubleshooting of Workforce Management   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131324 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), CMS job openings in Raleigh, NC Jobs List Web Content Specialist- Senior (748790) Create date: 08-Oct-2024 No of Submissions : 2 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 10/14/2024 Client Info : CoR-IT Note: * Agency Interview Type : Either Webcam Interview or In Person * Remote * City of Raleigh is looking for a PART TIME web content edit.... (This job is for - CMS Jobs in NC Raleigh Specialist - (in Raleigh, NC)) DHB Technical Specialist- Mid Level (712659) Create date: 22-Jun-2023 Remote start date :07/10/2023 End date :07/09/2024 submission deadline : 06/23/2023 client info : NCDHHS-PH Description : ------------------------------------------- The Technical Specialist is a senior-level resource with specializ.... 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(This job is for - CMS Jobs in TN JohnsonCity Consultant - (in Johnson City, TN))    CMS job openings in NC Jobs List DHHS IT QA Test Lead (723606) Create date: 26-Oct-2023 Remote Start date :11/06/2023 End date :06/12/2024 Submission deadline :11/01/2023 Client info :NCDHHS-PMO Description : The QA Test Lead will be responsible for overseeing and managing the end-to-end testing of one or more modules in .... (This job is for - CMS Jobs in NC Durham Consultant - (in Durham, NC)) Senior Graphic Designer - 65159 Create date: 21-Jul-2020 We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens. Candidate must be our W2 Employee. Job Description : Senior Graphic Designer Our Client is looking for a talented Graphic Designer to join the Clients Brand Strategy and Integrated Marketing team on a temporary basis. This person will work with writers,.... (This job is for - Adobe CMS HTML Jobs in NC Durham Consultant - (in Durham, NC)) Service Now Architect-Enterprise App/In - J-10-912-305 Create date: 07-Jul-2014 Responsibilities: Lead all CMS/UI technical aspects of the Service Now Catalog re-design project and solution delivery including: Application UI Configuration. Workflow Configuration. Development of required client specific reporting. Development of requirement integration components (SSO, LDAP, etc). Be a key member o.... (This job is for - CMSLDAP Jobs in NC CHARLOTTE Architect - (in Charlotte, NC)) Website Redesign - 65-RFI08242012 Create date: 27-Aug-2012 **[Note: Dead line: September 18, 2012. 3:00 p.m. ]** Description: Duties and Responsibilities: • Client will manage re-creation/editing of website text. • Client will manage upload of content. Tasks: • Development and coding of new website look and feel, including multiple templates as .... 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