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CPQ RCA JAR SOP Analyst
(Jobs in Dallas, TX)
 
Requirement id 94809
Job title Analyst
Job location in Dallas, TX
Skills required .Net, CPQ, RCA, JAR SOP
Open Date 09-Jul-2019
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: .Net, CPQ, RCA, JAR SOP

start date:7/15/2019
End date:07/15/2020
submission deadline:7/11/2019

Description:

we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for the people who work here.

This will be more of a Techno functional role(8-10 years experience) with more focus on Functional process mapping/design and working closely with business for release. Ideal candidate should have the technology experience in any .NET/Salesforce/any CRM/CPQ etc. with sound business knowledge in Sales/Service/Service Contract Management /Customer Experience functions etc. Responsibilities: - Plan and Conduct Discovery Phase workshops with all levels of the organization - Advise and assist in optimizing and streamlining business processes - Design and recommend system enhancements to maximize productivity - Build strong relationships with the Customer - Recommend software best practices to business units - Analyze and document detail requirements, test cases, data maps, data flow diagrams, user guides, business cases, etc. - Evaluate business priority for the future enhancements by calculating Cost-Benefit Analysis (CBA) and Return on Investments (ROI) - Collaborate with the business in developing value tree mapping for new software implementations - Contribute in the building Proof-of-Concepts (POCs) during introduction of cutting edge technology for Trinity Rail - Assessing business impact and severity of problem tickets while performing a detailed Root Cause Analysis (RCA) to identify the problem patterns. - Assist in functional testing and data validation - Facilitate JAD and JAR sessions with the business and technology team - Facilitate focused sessions, showcase sessions and conduct User Acceptance Testing and Training - Help the technology team in building Standard Operating Procedures (SOPs) and Software delivery best practices - Act as first point of escalation for issues with Trinity Rails Business applications for multiple departments spanning across multiple business units - Provide coaching to junior resources in developing their business analysis, critical thinking and communication skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 94809 while calling.
 
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(Analyst: .Net, CPQ, RCA, JAR SOP in Dallas, TX)
     
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