CRM Microsoft Word Health And Human Services Architect (Jobs in Hartford, CT)   Requirement id 22295 Job title Architect Job location in Hartford, CT Skills required CRM, Siebel, Excel, Microsoft Word Health And Human Services Open Date 18-Dec-2014 Close Date Job type Not specified Duration 14 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Architect: CRM, Siebel, Excel, Microsoft Word Health And Human Services The Solution Architect 2.4 will assist in the development of the HCBS Modernization Project TO BE Business processes and work with DDS and the System Integrator on the requirements phase of the project •Obtain an understanding of DDSs AS-IS Business Processes and Funtionality; •Conduct workshops with SMEs and develop TO BE Business Process Flows using Siebel System Process flows and Mock-up Screens for key functionalities based on agency needs; •Provide documentation of business processes in the form of Word documents and Visio process flows; •Identify TO BE Business Rules for inclusion in Oracle OPA rules Engine as they are identified in the business processes; •Identify TO BE Business Rule Gaps that may require Agency Policy, Procedure, Regulation or General Statute changes; •Work with DDS key stakeholders (Business Manager, Organizational Development Specialist, IT Manager and Steering Committee to Prioritize TO BE Core Business processes; •Assist DDS Organizational Development Specialist, DDS Business Manager and DDS Business Leads in defining scope of work for Business Process Improvement;Identify reporting and analytical needs based on the TO BE business processes; •Works with the System Integrator vendor to provide deliverables associated with the Project Requirements Phase gathering; •Provides DDS Consult with the Oracle Siebel CRM platform suite in conjunction with the System Integrator and Oracle; •Participates in requirement gathering sessions and/or workshops, documenting the information and data that DDS will need to provide the System Integrator; •Obtains requirements information and data from DDS and present to System Integrator in an acceptable format; •Provides DDS consultation in requirements and the relationship to Oracle Siebel configuration capabilities vs customization;   Call 502-379-4456 Ext 100 for more details. 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