CRM Business Analyst SDLC Business Process OffshoreOnshore Documenting Requirements   Requirement id 43966 Job title Analyst Job location in ROUND LAKE HEIGHTS, IL Skills required CRM, Marketing Experience, Business Analyst, SDLC Business Process OffshoreOnshore Do Open Date 11-Mar-2015 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: CRM, Marketing Experience, Business Analyst, SDLC Business Process OffshoreOnshore Do seeking a Senior Business Analyst for an opportunity with their client in Lake County, IL. This Business Analyst will be a key member of the clients IT Team to identify, design, build and implement Salesforce.com CRM solutions for sales, marketing and operations teams. * Key liaison, establishing strong relationships w/business partners and technologists in organization that include sales, marketing and operations teams across the franchises. Influence senior leaders * Develop strategic plans/identify strategic business information needs to improve business results * Work with business partners to solve complex problems with IT solutions in a demanding business environment * Interacts regularly with business customers to understand their business and to anticipate needed IT solutions * Lead workshops to drive detailed business requirements and conduct technical analysis of business requirements on CRM engagements * Design and implement Salesforce.com CRM solutions for sales, marketing and operations teams * Deliver presentations, facilitate and address issues at a senior management level * Identify/plan enhancements/changes to improve effectiveness of business solutions * Guide, organize and coach the unit/system testing process for complex cross-functional/business projects * Assist in development of training materials. Key experiences and attributes: * Key working/influencing experiences with sales, marketing and operations teams demonstrated business acumen * Proven track record in gathering requirements as a business analyst on large scale enterprise CRM projects in a matrixed organization with financial payback or business case * Strong business process skills, able to provide cross-functional and business knowledge to develop business system and process alternatives. * Have hands-on technical CRM configuration experience to help drive business requirements, design and build * Demonstrate strong technical/business knowledge, requires limited direction, handles complex analysis and possesses strong knowledge of the SDLC and other project methodologies. * Apply innovative systems solutions to business problems: defining business processes & requirements, identifying/evaluating technical solutions, testing solutions, documenting/maintaining requirements, assisting in training activities, deploying solutions, and resolving critical production issues * Work independently and in cross-functional team * Work in an onshore-offshore organizational model   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 43966 while calling.   Other jobs in IL: Chicago (77), Deerfield (7), Des Plaines (2), Downers Grove (7), Downtown Chicago (5), DT Chicago (2), Elk Grove (3), Elk Grove Village (24), Elkgrove Village (1), Evanston (1), Lake Forest (1), Lincolnshire (4), Northbrook (3), Oak Brook (5), Oakbrook (1), Oakbrook Terrace (5), Round Lake (3), Schaumburg (4), South Barrington (1), Springfield (2), Vernon Hills (6), Warrenville (7),    CRM job openings in other states Jobs List Business And Citizen Gateway - 112-2450 Create date: 12-Dec-2023 Start date : 1/22/2024 Submission deadline : 01/10/2024 11:00 AM CT Client Info : Information Technology Department Description : The STATE anticipated that the Business and Citizen Gateway project will be done in phases that will be useable and functional at the end of each phase. The first two phas.... 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