CSS HTML JAVA SCRIPT RDBMS SQL Workflow API ITSM Integration ITIL Service Management   Requirement id 107198 Job title Administrator Job location in Kennesaw, GA Skills required ServiceNow Administration, CSS, HTML, JAVA SCRIPT RDBMS SQL Workflow API ITSM Open Date 04-Jun-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: ServiceNow Administration, CSS, HTML, JAVA SCRIPT RDBMS SQL Workflow API ITSM Start Date: 7/1/2020 End Date: 1/1/2021 Submission Deadline: 6/11/2020 Client Info:KSU - UITS Note: * Agency Interview Type:Either Web Cam or In Person Description: The ServiceNow Administrator is responsible for implementing the long-term vision of the ServiceNow platform for the University. This position partners with academic and business units within the University to understand business needs, implement new workflows and support ServiceNow to help meet their objectives. This position provides expert technical guidance to others within the Application Support team. In addition, this position works closely with vendors for issue resolution, oversees quality assurance and oversees application availability and security. MINIMUM EDUCATION REQUIRED: Bachelors in Computer Science, Information Systems, Business Administration or related field; or equivalent work experience MINIMUM EXPERIENCE REQUIRED: 3 years of related IT experience demonstrating a progression of increasing responsibility DETAILS/DUTIES: · 70% - ServiceNow configuration, customization and support · 15% - ServiceNow meetings with executive leadership, SCRUM team, and other team meetings · 10% - Cross training with team members and development of supporting documentation · 5% - Other duties as assigned. KEY RESPONSIBILITIES: · Responsible for all aspects of the lifecycle of the ServiceNow platform, including design, development, planning, implementation, configuration, and ongoing support · Responsible for troubleshooting and resolving issues within the ServiceNow platform · Responsible for the development of workflows and applications within the ServiceNow platform, which support the streamlining and automation of business processes · Responsible for developing and maintaining integrations between the ServiceNow platform and external systems · Responsible for monitoring and managing platform upgrades, development, QA, and production environments · Responsible for developing and maintaining documentation related to the ServiceNow platform · Responsible for producing reports and dashboards based on defined measures, metrics and key performance indicators. · Responsible for recommending improvements regarding the platform, processes, or reporting · Responsible for user management and support related to the ServiceNow platform · Manages and maintains relationships with key departments throughout the University to understand business needs, implement solutions and support customers · Vendor management and communication for escalation of critical issues and support of new system implementation and determination of root cause analysis · Collaborates closely with project managers to provide updates on project progress and communicate issues that may impact project success · Recommends and contributes to development of best practices and standard operating procedures and provides technical expertise for Application Support team · Able to appropriately assess and communicate risks, benefits, and alternatives · Other duties as assigned   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107198 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    ServiceNow Administration job openings in other states Jobs List NCDIT - Technical Specialist- Junior (745207) Create date: 27-Aug-2024 Remote No of Submissions : 2 start date :09/09/2024 End date :05/30/2025 submission deadline : 08/29/2024 client info : NCDIT Description : This is a request for a contractor with specific skills in support of ServiceNow and th.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) NCDIT - Technical Specialist- Junior (734378) Create date: 22-Apr-2024 Hybrid No of Submissions : 2 start date :05/13/2024 End date :05/13/2025 submission deadline :04/24/2024 client info : NCDIT Description : **The candidate will need to be onsite as needed, but at least once a month. **Th.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Expert Software Architect-6599 Create date: 13-May-2022 Job Description: Software Architect - Makes high-level design choices and dictates technical standards, including software coding standards, tools, and platforms. Designs multi-leveled architecture or component interactions of a large scale software system. Expert 84+ months - Candidate is able to provide guidance to larg.... (This job is for - ITSM Jobs in NY Albany Architect - (in Albany, NY)) SAN Administrator 3 - 102176 - SP Create date: 30-Mar-2022 start date:4/11/2022 End date:04/07/2023 submission deadline:4/6/2022 client info : ITS Note: * Remote/telework Description: we are looking to contract with a vendor to provide trained, established, experienced IT Professionals,.... (This job is for - GRC Jobs in ND Bismark Administrator - (in Bismark, ND)) ServiceNow Admin Developer Analyst - 128520 Create date: 19-May-2020 Note: * On-site/Remote: On-site Responsibilities ServiceNow Admin/Developer/Analyst Location: Smithfield, VA Position Type: Contract to Hire Qualifications: Experience working in a Service Desk, Technical Desk, or Service Desk facility with two or more years .... (This job is for - Developer Analyst Jobs in VA Smithfield Developer - (in Smithfield, VA))     (Administrator: ServiceNow Administration, CSS, HTML, JAVA SCRIPT RDBMS SQL Workflow API ITSM in Kennesaw, GA)

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