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CUCM Technical Support Analyst
(Jobs in BARNES, IL)
 
Requirement id 18684
Job title Analyst
Job location in BARNES, IL
Skills required Telephony Systems, CUCM, IT Professional, Technical Support
Open Date 09-May-2014
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Telephony Systems, CUCM, IT Professional, Technical Support

Experis is seeking an IT Technical Analyst to provide assistance with clients telephony devices for a long term consulting opportunity in Bloomington, IL or Tempe, AZ. This resource will troubleshoot and resolve issues on client telephony phone systems. Experience working on telephony systems, applications and networks including Cisco Unified Communications Manager (CUCM), Cisco Unified Connections (CUC), Cisco Intelligent Contact Management (ICM) is required for this opportunity.

Day to day:
-Performing required changes to voicemail application management tools
-Updating revelant documentation
-Reconfiguring lost phone and voicemail data

The Technical Analyst must be comfortable working in a customer service environment focused on service delivery. This position requires troubleshooting with only broad direction from management. Shift flexibility is also key as occasional weekend work may be required, but will be rotated across team members.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 18684 while calling.
 
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(Analyst: Telephony Systems, CUCM, IT Professional, Technical Support in BARNES, IL)
     
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