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Cisco Routers Visio LANWAN EIGRP FTP HTTP Analyst
(Jobs in Brookfield, WI)
 
Requirement id 11474
Job title Analyst
Job location in Brookfield, WI
Skills required Windows, Cisco Routers, Cisco Switching, Visio LANWAN EIGRP FTP HTTP
Open Date 31-Oct-2012
Close Date
Job type Contract to Hire
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Analyst: Windows, Cisco Routers, Cisco Switching, Visio LANWAN EIGRP FTP HTTP

** Only W2 Employee - No Subcontracting

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays


Network Analyst

Job Purpose
To provide technical support as a member of the Network Support team. This position will provide immediate response and/or investigation of network system alerts or abnormalities as a monitor and 1st level troubleshooter in a network environment.

Job Responsibilities
• Monitor the network and server environment.
• Create trouble tickets and provide network support for troubleshooting and resolving network related incidents.
• Manage incidents through to resolution to include: coordinate and test with vendors and customers, internal communication and escalation, and follow-up/documentation of the troubleshooting performed.
• Experience with network diagnostic tools required, ie. Spectrum, eHealth and the use of a sniffer to trouble shoot application performance issues (ability to analyze and decode sniffer traces).
• Ability to communicate with Business unit management and/or their clients disseminating information relevant to the client request in a clear and concise manner.
• Resolve incidents deal with difficult situations, bringing professionalism and tact during stressful circumstances, represent Fiserv as a quality organization.
• Participates in Problems reviews, bridge calls and Sigma meetings.
• Assists with Maintenance Windows as needed.
• Create and maintain internal processes and procedures.
• All other duties as assigned.

Job Requirements

Education Required
Bachelors Degree, related work experience can be substituted for the educational requirements.

Experience Required
1 - 3 years of hands on network support experience

Skills and Knowledge Required
• Excellent communication skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors.
• Must be outgoing, self-starter and be able to resolve complex issues with limited supervision or direction.
• CCNA desired. Understanding of Cisco routers and switches, Microsoft Office Applications and Visio Diagramming.
• Excellent oral, written, analytical skills. Ability to communicate technical concepts to non-technical employees.
• Must be able to work as a team member in a technical project environment. Must be self-motivated and able to think “outside the box.”
• Experience defining and creating process and procedure documentation preferred. Ability to act a mentor and train 1st level associates.
• Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, HTTP, FTP, TCP, and Spanning Tree.

Working Conditions
• Shared working environment in Command Center.
• Stressful situations may occur occasionally
• Occasional lifting, up to 50 pounds
• Some travel required


Additional Responsibilities and Requirements
• Experience configuring and independent troubleshooting of Cisco Switches and Routers.
• Experience with troubleshooting WAN and LAN connectivity issues.
• Knowledge of load balancing concepts is required. Specific knowledge of Brocade and Cisco Load Balancing products is desirable.
• Working knowledge of CheckPoint & Juniper Firewalls is a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 11474 while calling.
 
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(Analyst: Windows, Cisco Routers, Cisco Switching, Visio LANWAN EIGRP FTP HTTP in Brookfield, WI)
     
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