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Troubleshooting Networking Knowledge MS OFFICE 365 Specialist
(Jobs in Milledgev
 
Requirement id 150398
Job title Specialist
Job location in Milledgeville, GA
Skills required IT Technical Support, Active Directory Domain, Troubleshooting, Networking Knowledge MS OFFICE 365
Open Date 08-Nov-2024
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: IT Technical Support, Active Directory Domain, Troubleshooting, Networking Knowledge MS OFFICE 365

Hybrid

No of Submissions : 2

start date : 12/02/2024

End date : 06/30/2025

submission deadline : 11/14/2024

client info : DBHDD OITAPPDev

Note:

* Agency Interview Type: Web Cam Interview Only

Description :

IT Technical Support Specialist



This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.





Objectives of this role

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.


Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed



Required skills and qualifications



· Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.

· Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.

· Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.

· History of working in an Active Directory domain environment

· Proficient at software installs and troubleshooting

· Some networking knowledge, along with the ability to troubleshoot network issues from the command line.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150398 while calling.
 
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