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Cisco CUCM WebEx Trouble Shooting PC Analyst
(Jobs in Raleigh, NC)
 
Requirement id 140160
Job title Analyst
Job location in Raleigh, NC
Skills required Cisco, IP Network Technologies, CUCM, WebEx Trouble Shooting PC
Open Date 10-Apr-2023
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Cisco, IP Network Technologies, CUCM, WebEx Trouble Shooting PC

Hybrid

Start date :03/20/2023

End Date :09/29/2023

Submission deadline :04/14/2023

Client Info :NCDHHS-INFRA

Description :
------------------------------------------------------

Role: Network Analyst, VoIP Infrastructure Specialist

Expected Skills: Able to work without assistance to support Cisco VoIP IP telephony moves, adds and changes as well as troubleshoot Cisco VoIP IP telephony issues.

Description (including, but not limited to):

1. Specialization in Cisco VoIP and IP Telephony platforms including CUCM, Unity, UCCX and associated integrations with paging, call recording and call monitoring systems.
2. Responsibility for handling VoIP help desk tickets to reconfigure, remove or install IP telephones in a campus environment and associated configuration items.
4. Responsible for handling VoIP help desk tickets related to troubleshooting call, voicemail or other related issues in a timely manner.
3. Experience with CAT5-6 network cabling and network switch ports configuration and troubleshooting as it relates to IP telephony platform.
4. Responsible for daily administration of IP telephone platform and associated integrations such as backups, alert response, resource monitoring and performance monitoring.
6. Responsibility for performance tuning, capacity planning, database administration, and fault management
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140160 while calling.
 
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(Analyst: Cisco, IP Network Technologies, CUCM, WebEx Trouble Shooting PC in Raleigh, NC)
     
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