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Requirement id 98532
Job title Analyst
Job location in Tallahassee, FL
Skills required Cobol, Business Process, Win Forms, WebForms MVC ASP WCF Relational Database
Open Date 02-Oct-2019
Close Date
Job type Not specified
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Cobol, Business Process, Win Forms, WebForms MVC ASP WCF Relational Database

Exhibit B: Resume Self-Certification Form must be submitted.

Note: OIT is accepting ONE (1) candidate submission per vendor for this NEW position.

Submission Deadline: 10/9/2019 9:30 PM EST
Start Date: 10/28/2019
End Date: 6/30/2020

Client: Florida Department of Transportation

Description:

Scope of Services

OIT Application Services Office is looking for an Applications Development Analyst to join the team. The Applications Development Analyst will report to the Manager for Engineering and Operations Team, but will work across multiple projects and organizations to help fulfill needs of the team. The selected candidate will be responsible for providing technical support for all applications the team is responsible for. Strong problem solving and communication skills required. This is a Applications Development Analyst which serves as a liaison between the business community and the IT organization, in order to provide technical solutions. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organizations systems and capabilities. Review current system documentation to familiarize with business partners operations, understanding of their processes and functions, and understanding of applications security methods and process. Review current application system program components and databases to familiarize with the applications functionality, workflow, and data storage. Provide daily maintenance support of multiple applications through monitoring the Departments Help Desk and determining resolutions of reported issues and problems. May involve technical solutions of application data corrections in database, or functional business solutions by informing the business community of the steps and procedures to follow to resolve the issue. The selected candidate must possess experience and understanding of multiple technological platforms like COBAL, Client/Server, z/OS mainframe, and Windows. Experience with COBOL required. The ability to use database tools to review and understand application systems database objects and data; tables, triggers, procedures, functions and packages for determining what is causing the issue or problem and provide resolution. Have the ability to understand technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.

5 Education

Bachelors or Masters Degree in Computer Science or related field.

6 Experience

3 to 5 years of systems design and development experience. Experience with COBOL required.

7 Primary Job Duties/ Tasks

The submitted candidate must be able to perform the following duties and/or tasks:
1. Monitor Service Desk queue and resolve support tickets as assigned.
2. Assign service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner.
3. Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork.
4. Perform advanced troubleshooting to determine cause of problem.
5. Provide high level of customer service by providing status and information to the customer.
6. Research and understand DOT business processes and their inter-relationships.
7. Gather, document, and manage business and technical requirements.
8. Assist customers with development of business cases.
9. Perform application testing.

8 Job Specific Skills and Abilities (KSAs):

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
1. Knowledge of the principles, practices and techniques of maintaining existing computing applications
2. Knowledge of relational database the
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 98532 while calling.
 
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