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Requirement id 108324
Job title Analyst
Job location in Raleigh, NC
Skills required Customer Service Skills, Communications, Intel/AMD-Based Computing Equipment., Windows OS Environments MS Office O365 C
Open Date 16-Jul-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Customer Service Skills, Communications, Intel/AMD-Based Computing Equipment., Windows OS Environments MS Office O365 C

Start Date :07/21/2020
End Date :01/20/2021
Submission Deadline:07/17/2020

Client Info:NCDIT

Note:
* Interview Type : Either Webcam Interview or In Person

Description:

Service Support Analyst required to assist with refreshing PCs and performing asset-related activities such as receiving new PCs, prepping & imaging PCs, as well as, performing surplus duties.

This is a temporary staff position required to assist in completing 1000 PC refreshes in the next 7 months. We have many PCs to replace due to the XP Remediation project that was completed 4 years ago where we had to refresh managed desktops to WIN 7 to be compliant with Microsoft. This position will split time between refreshing PCs (1/3 of time) and performing asset-related activities such as receiving new PCs, prepping & imaging PCs, as well as, performing surplus duties.

Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium complexity work efforts; may have industry experience.

Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108324 while calling.
 
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(Analyst: Customer Service Skills, Communications, Intel/AMD-Based Computing Equipment., Windows OS Environments MS Office O365 C in Raleigh, NC)
     
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