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Communications Negotiations TIME MANAGEMENT MS Outlook Word And Excel Analyst
(Jo
 
Requirement id 117014
Job title Analyst
Job location in Raleigh, NC
Skills required Service Level Agreements (SLA), Communications, Negotiations, TIME MANAGEMENT MS Outlook Word And Exce
Open Date 27-May-2021
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Service Level Agreements (SLA), Communications, Negotiations, TIME MANAGEMENT MS Outlook Word And Exce

Start Date:06/01/2021

End Date:05/31/2022

Submission Deadline:06/03/2021

Client Info:NCDHHS-HB

*Note: Agency Interview Type: Either Webcam Interview or In Person

Description:

Position Overview:

This position will serve as a member of the Business Technology Relationship Management team. The unit is responsible for managing relationship between the DHB program/functional areas and the Technology that supports the business and supports all of the division.

Job Specific Responsibilities

Review vendor contracts and serve as the main point of contact with the Vendor Management Unit Maintain the list of active Service Level Agreements (SLAs)

Responsible for working with Business units on reducing the number of SLAs the state has and improving their quality
Work with various business units to track and maintain the available budget related to DHB contracts
Monitor reports and identify issues
Research issues and track through to resolution
Request System Enhancements and track through to resolution

Preferred Knowledge, Skills, and Abilities:

• Experience with gathering requirements and interpreting business rules

• Experience managing vendor contracts and relationships

• Experience managing service level agreements

• Experience managing budget information

• Demonstrated ability to work independently in a fast-paced environment with concurrent deadlines

• Excellent communication, negotiation, conflict resolution and persuasion abilities

• Strong organizational, time management, communication, and detail-oriented skills

• Highly proficient with Microsoft Outlook, Word and Excel
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117014 while calling.
 
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(Analyst: Service Level Agreements (SLA), Communications, Negotiations, TIME MANAGEMENT MS Outlook Word And Exce in Raleigh, NC)
     
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