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Configuration Installing Mac OS Troubleshooting End User Documentation Consultant
 
Requirement id 117897
Job title Consultant
Job location in Kennesaw, GA
Skills required Configuration, Installing, Windows 10, Mac OS Troubleshooting End User Document
Open Date 14-Jul-2021
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Configuration, Installing, Windows 10, Mac OS Troubleshooting End User Document

Start Date :07/26/2021
End Date :11/30/2021
Submission Deadline :07/19/2021

Client Info : KSU - UITS

Note :

* Agency Interview Type: Either Web Cam or In Person

Description :

Five Month Project

On-Site Work Only

MINIMUM EDUCATION REQUIRED:

Associates degree from an accredited institution or an equivalent combination of relevant education and/or experience, Technical Diploma, Associates degree, or 1 or more years of college course work and 1 or more years experience; OR High School diploma and 2 or more years experience

MINIMUM EXPERIENCE REQUIRED:

Technical Diploma, Associates degree, or 2 or more years of college course work and 1 or more years experience; OR High School diploma and 2 or more years experience

KEY RESPONSIBILITIES:
1. Maintain documentation of all work performed.
2. Complete installations of new computer equipment with Windows 10 and following the UITS checklist, including complete backup and transfer of data from old device to new.
3. Ensure all devices containing user data are securely stored.
4. Ensure all devices such as scanners, local and network printers are installed and working properly.
5. Reinstall peripherals and any other user needed software on new device.
6. Organize and maintain IT equipment stored in the IT storerooms and warehouses.
7. Effectively and accurately communicate with clients and colleagues.
8. Maintains a neat and orderly working environment and files various IT inventory documents in accordance with UITS processes.
9. Ensure compliance with all current Kennesaw State University security protocols as well as FERPA, HIPPA, USG and State of Georgia policies to protect data and prevent data breaches.

Key Qualifications
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors
Proficient with computer applications and programs associated with the position (i.e. Windows 10 and Microsoft Office suite and other applications)
Strong attention to detail and follow up skills
Strong customer service skills and able to act as a customer advocate
Able to work and collaborate closely with our UITS Staff members in the field
Able to adjust, flexible and accept recommendations and guidance from our UITS colleagues
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117897 while calling.
 
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