Cybersecurity Equivalent Technical Study Microsoft Products Application Deployment   Requirement id 120309 Job title Engineer Job location in Madison, WI Skills required Information Technology, Computer Science, Cyber Security, Equivalent Technical Study Microsoft Pro Open Date 10-Nov-2021 Close Date Job type Contract Duration 36 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Information Technology, Computer Science, Cyber Security, Equivalent Technical Study Microsoft Pro Start Date :11/29/2021 End Date : At least 3 Years from projected start date Submission Deadline :Monday 11/17/2021 at 4:00PM CST. Client Info : DHS Note : * Duration: 1 year with 2 possible extensions * Interview Process: Microsoft Teams with Video 1 round Description : Primary Responsibilities Endpoint Administration and Engineering • Performs administrative functions for Windows Deployment Server (WDS), Windows Server Update Services (WSUS), Microsoft System Center Configuration Manager (SCCM), and other tools as defined. • Performs Active Directory administration, group policy creation, and user provisioning/de-provisioning functions. • Designs and configures endpoint technologies to support business needs. • Recommends, designs, and implements new technologies added to technology portfolio. • Pulled into architectural discussions to represent endpoint requirements for new or upgrade initiatives. Security • Create, test, and deploy Windows patches using Windows Server Update Services (WSUS). • Research, plan, and deploy vulnerability patches, software security updates. • Participates on companys incident response team (IRT); analyzes and translates security and system logs, performs security forensics on workstations, reports detailed findings and recommendation. • Researches and implements security tools and processes to expand security portfolio. Customer Service and Support • Provide Help Desk coverage; responds to and logs incoming inquiries, independently triages tickets to appropriate support groups. • Troubleshoots more complex tickets and problems and serves as an escalation point for peers. • Provide support for staff across multiple locations on a rotational basis as well as a large number of mobile users. • Initiates process improvements and standards for the overall good of the team. • Makes independent recommendations that help drive ticket volume down and increase self-service mechanisms. • Independently looks for trends in tickets for ideas to publish solutions or development of training classes. • Participate in an on-call rotation for after-hours support. • Required to work off hours for planned and unplanned events related to infrastructure support. Requirements and Qualifications Required Qualifications: • Associates degree in Information Technology, Computer Science, Cyber Security or related field or equivalent professional work experience. • Demonstrates a strong technical background supporting Microsoft products and a variety of applications. • Experience administrating application deployment, endpoint security and management tools. • Experienced in Active Directory administration, user provisioning/de-provisioning functions. • 6+ years experience in hands-on computer support and troubleshooting for a variety of endpoint devices, • 6+ years in a customer service environment. Other Qualifications • Strong oral and written communication skills to communicate technical information to non-technical personnel in a creative and engaging manner. • Strong initiative; takes accountability for work assignments and is able to work both independently using individual judgement and minimal supervision. • Strong organizational and prioritization skills; can adjust to rapidly changing priorities. • Experience leading without directory authority, coaching/mentoring others. Responsibilities for Security Platforms Engineer: • Work in a team with other engineers in administering security and risk applications, as well as troubleshooting connectivity, access, and integration issues • Take operational and administrative responsibility of cyber security applications to manage risks and threats Qualifications for Security Pla   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120309 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Information Technology job openings in Madison, WI Jobs List Help Desk I -120577-SP Create date: 25-Jul-2023 Start date : 09/04/2023 End Date : 06/30/2024 Submission deadline :8/1/2023 at 4:00PM CST. Client Info :DOA Note : * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2024, possibility of extension * Local candidates or willing to relocate to driv.... 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