DAS Troubleshoot SLA RMA SNMP Consultant (Jobs in Atlanta, GA)   Requirement id 146134 Job title Consultant Job location in Atlanta, GA Skills required DAS, Troubleshoot, SLA, RMA SNMP Open Date 01-Mar-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: DAS, Troubleshoot, SLA, RMA SNMP Start date : 03/18/2024 End date : 04/01/2025 Submission deadline : 03/06/2024 Client info : ATL - AIM Aviation Services Description : The Aviation Information Systems division is looking to obtain the following support for the current Distributed Antenna System (DAS) obtaining an on-site experienced DAS Engineer resource to monitor, to fix issues, addressing critical alarms on ATL Airports existing Legacy TE (DAS). This support services will be over a 12-month period. The support services will consist of the following: Resource will provide DAS Maintenance Services - Maintain, repair, and/or replace ATL Airport TE Connectivity active and passive system components. o Coaxial Cable/Connectors used in existing DAS. o Fiber Cable/Connectors used in existing DAS. o Active DAS components used in Existing DAS. - Resource will provide Tier 1+2+3 MMR - Resource will provide DAS Monitoring Services - Resource will utilize MAGNIFY monitoring software to monitor all active DAS components included in the existing TE Connectivity legacy DAS at ATL Airport using MAGNIFY. - Resource will monitor auxiliary, IP configurable components per this SOW. - Resource will provide and setup onsite server to interface with legacy DAS and MAGNIFY platform. - Resource will support ATL Airport with spares inventory and RMA process. - Resource will coordinate with ATL Airport concerning DAS alarms originating from the DAS active components. - Resource will provide ATL Airport with read-only access to the MAGNIFY tool (for active DAS alarms). - Resources will be provided to troubleshoot and address alarms over the 12-month contract. o High Level SLA Terms (New alarms) o SIR 1 – Classified as a Major outage creating severely degraded service across a large area of the airport. o Initial response due 2 hours after notification of incident. o Updates due daily. o Resolution due 1 week after notification of incident. o SIR 2 – Classified as a small outage affecting a small number of users. o Initial response due 12 hours after notification of incident. o Updates due weekly. o Resolution due 14 days after notification of incident. Resource will provide alarm notification and status reports (on a monthly cadence) Resource will setup SNMP alarms for all DAS active components and identified auxiliary components. Resource will configure alarm notification hierarchy (emails, SMS, IM, phone numbers, etc.) Resource will configure alarm notification type (emails, SMS, IM) and frequency/escalation of notification. Resource will provide MAGNIFY Technical support. All necessary inventory required will be acquired as needed.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146134 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    DAS job openings in other states Jobs List IA-DHS-PM4-IT Project Coordinator (680899) Create date: 20-Apr-2022 State Date:05/16/2022 End Date :06/30/2023 Submission Date:04/23/2022 Client Info : DHS-IMHI: Department of Human Services Description : The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions across the Department of Human .... 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(This job is for - OCM DAS Jobs in OH Columbus Manager - (in Columbus, OH))     (Consultant: DAS, Troubleshoot, SLA, RMA SNMP in Atlanta, GA)

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