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DHCP DNS LAN WAN Windows Active Directory Office 365 Troubleshooting Engineer
(Job
 
Requirement id 141027
Job title Engineer
Job location in Maplewood, NJ
Skills required DHCP, DNS, LAN, WAN Windows Active Directory Office 365
Open Date 19-May-2023
Close Date
Job type Not specified
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: DHCP, DNS, LAN, WAN Windows Active Directory Office 365

start date : 06/08/2023

End date : 08/31/2023

submission deadline : 5/24/2023

client info : TRANSIT

Note :

* Hybrid

Description :

We are looking for a qualified Desktop Engineer for the 1st shift (8 to 4:30) of our 24x7 Team who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. Involves some travel to other NJT sites.
Support and troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
• Install hardware and software on workstations.
• Set up and maintain network and telecommunications systems.
• Troubleshoot LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system, when necessary.
• Manage Windows Active Directory and Exchange.
• Re-image computers, perform data migrations and restorations.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other SLA employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers on repair and maintenance of IT equipment.

Requirements
• College degree and/or 4-6 years experience.
• Ability to help employees solve hardware and software problems.
• Experience with Windows Active Directory& Office 365.
• Experience troubleshooting network issues in large office setups.
•Experience supporting and troubleshooting printer systems.
• Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
• Strong customer service and communication skills.
• Experience with a scripting language preferred.
• Must be able to work on Sundays and certain Holidays.
• Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change, etc.
• MDM experience, specifically Airwatch, is a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 141027 while calling.
 
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