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Database Admin SQL Implementation Documentation Troubleshooting Stakeholders MSP Se
 
Requirement id 58358
Job title Specialist
Job location in Columbus, OH
Skills required Work Force Central, Management Experience, Database Admin, SQL Implementation Documentation Trouble
Open Date 19-Dec-2016
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Work Force Central, Management Experience, Database Admin, SQL Implementation Documentation Trouble

Start Date :01/02/2017
End Date :06/30/2017
Submission Deadline :01/27/2017
Description :

Note: This is a long term engagement and will likely be extended in FY 18. Candidate MUST relocate to Columbus and MUST work on site 5 days a week.
Interview Process: In-person or Skype interviews with 48 hours notice
Will close to submissions on 12/23/16 at 12:00 pm
Complete Job description Attached


- Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application
- Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application
- Consult on application aspects of break/fix approaches and planned enhancements
- Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application
- Work to understand customer issues and communicate these issues to various stakeholders
- Maintain the Kronos Workforce Central Operation Processes
- Proactively identify and implement service improvements in operational delivery processes
- Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment
- Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation
- Document results of analysis in Event / Incident Management database
- Help drive Kronos Workforce Central performance improvements
- Assist in validating Kronos Workforce Central contract performance
- Customize Kronos software to meet the States needs
- Program SQL based queries and views to develop interfaces and customized reports
- Provide program specific training and follow-up support for new agencies
- Develop documentation for the configuration of the software based on discovery and union contracts
- Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software

Mandatory:
- 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience.
- Experience with large workforce use of Kronos (i.e. over 10,000 employees)
- Experience supporting Kronos for union/bargaining unit workforce
Preferred:
- WFC Configuration and alignment with Organization Pay Rules
- WFC Mobile Application Support
- Time Clock Management/Management of Time Cards
o Intouch
o Series 4000
o Other time capture devices
- Integration to PeopleSoft Application
o BizTalk
o Workforce Integration Manager
- WFC Architecture and Technology support including SQL Server database support
- Public Sector experience
- Application management/outsourcing experience
- Kronos application patch, bundle, or image experience (WFC 7.0 or higher)
- Excellent verbal and written communication skills
- Ability to interface and resolve issues across all levels of an organization
- Writing WFC reports
- 4 year college degree
- Project Management Professional (PMP) certification
- Kronos WFC training courses (please list)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 58358 while calling.
 
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(Specialist: Work Force Central, Management Experience, Database Admin, SQL Implementation Documentation Trouble in Columbus, OH)
     
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