Databases VOIP Routing SIP Vendor Management Experience Data Analysis Engineer (J   Requirement id 12797 Job title Engineer Job location in Fort Worth, TX Skills required Genesys Developer, Databases, VOIP, Routing SIP Vendor Management Experience Open Date 18-Mar-2013 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Engineer: Genesys Developer, Databases, VOIP, Routing SIP Vendor Management Experience Genesys Engineer Irving, TX Long term contract SKILLS: Genesys: Call Center: Database Technologies: GVP and Proactive Contact VOIP: This role interacts with various teams and vendors and is responsible for designing and developing routing strategies and list objects to ensure optimal performance. Requires continuous interaction with IT leads and executives to ensure contact center processes are sustainable, repeatable, and predictable. RESPONSIBILITIES Tasks, functions, deliverables, etc. Design, develop, document, and implement standard, integrated call handling processes Integrate SIP methodologies into strategy development Develop and administer quality reviews of processes / tools to support standard offer Incorporate outbound capabilities using GVP and Proactive Contact Administer changes and database modifications through GA or CME Collaborate with infrastructure technology and management to define and document strategies and standard processes Develop and maintain usable standard repository Align with and support cross Business Unit process initiatives QUALIFICATIONS Bachelors degree plus six years? experience directly related to role responsibilities or an equivalent combination of education, training and experience. Directly related education, training and experience includes: Call center operations in 24-by-7 multi-center environment Previous design and development in a SIP environment Experience using Genesys based routing tools (i.e. URS, IRD, GA, CME) Knowledge and familiarity with VoIP Vendor and contractor management Large/Multi-center call center load balancing Multimedia configuration Project and process management in the telephony arena Handling multiple inputs in a high pressure, dynamic environment Complex data analysis Proven ability to perform and thrive in a collaborative consensus-oriented environment Analysis and problem solving demonstrated ability to recognize issues and develop effective solutions   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12797 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    Genesys Developer job openings in other states Jobs List Genesys Developer (CS2) - 53506 Create date: 02-Jul-2019 Description: Genesys Developer. We are seeking a Genesys Developercontractor in Columbus, Ohio with routing experience or other Contact Center software suites like Genesys such as Avaya, Cisco, Interactive Intelligence (I3), Aspect, etc. (This job is for - Cisco Routers Jobs in OH Columbus Developer - (in Columbus, OH)) Genesys Developer - 32590 Create date: 08-Mar-2018 Client Info : Wells Fargo - Charlotte Candidate must be our W2 Employee Candidates RTR form should be only on the name of APEX Systems Job Description : Apex Systems, the nations 2nd largest Information Technology staffing organization, has an opportunity for a Senior Genesys Developer. This is a contrac.... (This job is for - IRD Jobs in NC Charlotte Developer - (in Charlotte, NC)) Genesys Payroll And Mainframe SME - J-11-246-997 Create date: 31-Jul-2017 Start Date : 07/24/2017 End Date : 12/23/2017 Submission Dead Line : 08/04/2017 Description : Genesys Payroll and Mainframe Subject Matter Expert (SME) Location: Chicago, IL (60603) Responsible for Genesys Payroll and Mainframe application production support and enhancement. Shou.... (This job is for - SMEJCL Jobs in IL CHICAGO Developer - (in Chicago, IL)) Voice Engineer - 6582 Create date: 08-Jun-2017 The candidate will provide support and consulting on current contact center platforms including Genesys CTI, IVR, eServices, NICE/IEX workforce management, & Verint workforce management. Responsibilities: * Build knowledge/skills of team members on new technologies (Co-Browse, Chat, Analytics & other) * On-call re.... (This job is for - Troubleshooting NICE Jobs in OH Columbus Engineer - (in Columbus, OH)) Genesys / IWD Engineer Create date: 22-Sep-2016 Start Date : 10/04/2016 Submitted Deadline: 09/28/2016 Description : Requirements: - Genesys IWD with 5+ years of experience: - In depth programming knowledge of Genesys and Genesys IWD call routing, in particular with non-standard out-of-box table lists both creation and revision. - Provide support in validati.... (This job is for - job Jobs in OR Remote Engineer - (in Remote, OR))     (Engineer: Genesys Developer, Databases, VOIP, Routing SIP Vendor Management Experience in Fort Worth, TX)

Featured Jobs Z/Os Specialist (Jobs in Raleigh, North Carolina) Problem Analyst (Jobs in Chelsea, Massachusetts) SQL PostgreSQL Analyst (Jobs in Atlanta, Georgia) PEOPLESOFT Customer Analyst (Jobs in Atlanta, Georgia) TCL Consultant (Jobs in Jackson, Mississippi) Email Supervision Administrator (Jobs in Nashville, Tennessee) LMS MS Developer (Jobs in Durham, North Carolina) Communication Process Manager (Jobs in Lincoln, Nebraska) Healthcare Specialist (Jobs in Raleigh, North Carolina) Oracle Architect (Jobs in Madison, Wisconsin)