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Designing Quality Assurance Compliance Customer Service Tracking Manager
(Jobs i
 
Requirement id 12905
Job title Manager
Job location in Sunnyvale, CA
Skills required Designing, Business Requirements, User Interface Design, Quality Assurance Compliance Customer Se
Open Date 22-Mar-2013
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: coolsoft
Job Description Manager: Designing, Business Requirements, User Interface Design, Quality Assurance Compliance Customer Se

** Only W2 Employee - No Subcontracting

** Can submit only Green Card and Citizens

** Can submit at higher rate

*** Over Time is paid at 1.420 times
OT - Extra Hours on Weekdays and Saturdays

*** Double Time is paid at 2.0 times
DT - Hours worked on Sundays

The Product Manager will lead a cross-functional team to design, build and launch major product initiatives.
Responsibilities:
• Designing end-to-end product solutions that meet Fiservs business objectives and market demand
• Authoring business requirements, product specifications, and user interface design
• Interact closely with fraud operations, product, technology development, design, quality assurance, compliance, and customer service teams
• Supporting the Engineering and QA teams by reviewing and prioritizing bugs, testing prototypes, and clarifying specifications and requirements
• Driving the products launch across all departments
• Tracking adoption and managing feature requests
• Providing product expertise for assigned products and modules
Qualifications Requirements:
• Minimum 4 years experience in technology product management at small, high-growth software companies
• Demonstrated retail product development experience, ideally with experience in user experience design and/or mobile applications
• Demonstrated experience in working with engineering team to bring product to market in a timely fashion
• Excellent written and oral communication skills
• Past experience with SaaS , Payments, ACH / Debit Card Fraud and Identity Verification a plus.
• BS/BA required. Masters Degree preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12905 while calling.
 
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