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DevOps IVR AWS Telephony Skills Java SMS VOIP Developer
(Jobs in Bloomington, IL)
 
Requirement id 102230
Job title Developer
Job location in BLOOMINGTON, IL
Skills required DevOps, IVR, AWS, Telephony Skills Java SMS VOIP
Open Date 16-Jan-2020
Close Date
Job type Contract to Hire
Duration 24 Months
Compensation DOE
Status requirement not found
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: DevOps, IVR, AWS, Telephony Skills Java SMS VOIP

Candidate must be our W2 Employee.



Job Description :

Role Description:

The developer needs to be an experienced IVR developer with AWS Connect experience. The candidate should have experience building contact flows (both call and chat) in AWS Connect. The developers primary responsibilities are to analyze, design, implement and test customized software applications. The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.

Duties and Responsibilities:

Participate in the design, development and delivery of solutions on IVR solution
Develop efficient and high performance call flows
Create unit tests to maximize code coverage and cover end to end business scenarios
Support existing architecture and code
Documents call flows and design as needed
Work with other teams to understand scope and design efficient solution
Collaborates within the Agile framework, fosters a team approach to software development and delivery
Ensure all code developed follows DevOps practices


Skills/Knowledge:

3+ years of experience in IVR Call Flow, telephony and Speech Recognition experience
Ability to design call-flows from requirement documentation and workshops
Expert knowledge of 1 or more IVR development environment
Hands on experience with Java, JavaScript or other OOB language
Working knowledge of IVR Environments and Operating Systems
Working knowledge of telephony technologies including call routing, SMS, VOIP
Understanding of APIs and web services
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 102230 while calling.
 
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(Developer: DevOps, IVR, AWS, Telephony Skills Java SMS VOIP in BLOOMINGTON, IL)
     
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