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Developer Help Desk IPT Specialist
(Jobs in HOLLISTON, MA)
 
Requirement id 52508
Job title Specialist
Job location in HOLLISTON, MA
Skills required IT Professional, Developer, Technical Support, Help Desk IPT
Open Date 30-Mar-2016
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: IT Professional, Developer, Technical Support, Help Desk IPT

start date:3/9/2016
end date:9/9/2016
submission deadline:04/05/2016
description:

Senior Associate-Manager level position. The primary role of this position is to support the Global Operations Center. The L2 Centre Tech Lead - Networking is responsible for providing expert-level diagnosis & troubleshooting for Cisco based IPT customer networks. Will also be responsible for planning, performing and verifying a wide variety of customer moves-adds-changes (MACs) as well as the support of network design or redesign initiatives for new and/or existing clients. These changes range from simple admin changes to conversions to IPT services. As a secondary function the associate may also be called upon to perform new service installations.

DUTIES & RESPONSIBILITIES:

The L2 Centre Tech Lead will be responsible for any one or a combination of the following: resolving complex IPT issues; isolating configuration issues, installation and configuration of customer IPT networks, providing support to transport, circuit and/or IPT systems outages and related events. The Network Engineers may be required to prepare written documentation for customer deliverables, such as root cause analysis and statements of work, and perform other ad hoc duties as assigned.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 52508 while calling.
 
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(Specialist: IT Professional, Developer, Technical Support, Help Desk IPT in HOLLISTON, MA)
     
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