Developing Customer Service Communication Skills Work Flow Diagrams Relevant Certif   Requirement id 120288 Job title Consultant Job location in Trenton, NJ Skills required Developing, Agile Project Methodologies, Business Processes, Customer Service Communication Skills Wo Open Date 09-Nov-2021 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Developing, Agile Project Methodologies, Business Processes, Customer Service Communication Skills Wo Start Date :10/25/2021 End Date :05/31/2022 Submison Deadline :02/01/2021 Client Info: Judiciary Note : 8 Agency Interview Type:Web Cam or In Person interview Description : Note: Candidate will work remotely for now. It is unknown as to whether candidate will be required to work in the office once the office opens. Local Candidates Preferred. Information Technology Project Development work experience and/or Function/Business Process Analysis work experience. Developing workflows, mockups, requirements, testing and production support for projects. Experience with developing systems via the Agile project methodology • Experience with developing systems via the Agile project methodology • Interfaces, uses cases, user stories, test scripts, and business rules. • Experience in system conversion projects is preferred RELEVANT WORK EXPERIENCE: 6 to 8 yrs. Skills Required: - Excellent communication and customer service skills - Strong skills in Microsoft Visio - Experience with developing systems via a structured SDLC methodology - Experience with testing, training and user support - Experience with UI design - Ability to analyze and document complex business processes and work flows, and propose areas for improvement - Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information - Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules. -Customer Service / Helpdesk experience Responsibilities: The BSC will be responsible for the development and documentation of business requirements, create User Interface mockups, assist the technical teams in the development and documentation of technical requirements, test the resultant software (including user Acceptance Testing), create instruction manuals and teach the system to end users. The BSC may also be called upon to perform limited project management functions. - 3 years of relevant experience; 5 plus years in particular application area - Accredited college training may substitution for the required work experience with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.) - Accredited graduate training in Business Administration, Information Technology, or a related area may substitute for the required work experience with a maximum substitution of two (2) years. (Fifteen (15) semester hours in Information Technology or a related area is required in either the undergraduate or graduate training). -Successful completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.) -Two (2) years of work experience as a Project Manager-Associate; Quality Assurance Senior Analyst; Business Systems Consultant-Intermediate; Quality Assurance Analyst may substitute for all of the required experience. - 4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120288 while calling.   Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1), Developing job openings in Trenton, NJ Jobs List NJATCSU Business Systems Consultant 3 (709213) Create date: 21-Jun-2023 Hybrid Start date :04/23/2023 End Date :08/23/2023 Submission deadline :6/26/2023 Client Info :Judiciary Description : Note: Note: Position is hybrid and contractor must work onsite 2 days / week onsite; Monday and Tuesday. Excellent communication and customer service skills Req.... 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