Development Troubleshoot ASA Project Manager Desktop Support Implementation IT Prof Apply   Requirement id 47164 Job title Analyst Job location in SEASIDE, CA Skills required Network Services, Development, Analyzes Business Processes, Troubleshoot ASA Project Manager Desktop Open Date 09-Jul-2015 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Network Services, Development, Analyzes Business Processes, Troubleshoot ASA Project Manager Desktop Note: Start Date : 07/08/2015 End Date : 09/30/2015 Submission Deadline : 07/15/2015 Client Info : COMSYS Description: PURPOSE: Under general direction, provides support to end-users for PC, server, or mainframe applications and hardware. Resolves escalated problems. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Analyzes and recommends systems modifications to reduce user problems. Maintains highest level of technical skill in field of expertise. PROJECT SUMMARY: The Telecommunications Analyst provides advanced customer service in support of fielded hardware, software and connectivity to the main servers. Job duties include: The focus of this position is to coordinate with remote communications personnel to configure network access for specific customer applications based on a pre-determined implementation schedule. Telephonically assist on-site personnel during the implementation. Document all activities related to site coordination and implementation assistance using a Windows2000, Windows XP and or Windows 2007 desktop system running a web-based trouble ticket/change order tracking system. Research and resolve hardware PC, router ASA firewall), software and connectivity implementation problems by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Perform network design within the constraints of remote facilities, and provide third level support to the Tier 1 and Tier 2 support personnel. In the course of troubleshooting remote facility network problems, perform IP packet analysis to determine network errors and/or conflicts. Maintain ASA and Wireless Access Point configurations. FUNCTIONAL DESCRIPTION OF CANDIDATE NEEDED: Work flexible hours to ensure coverage of site activities that occur outside normal work hours 0800 to 1700 EST hours Monday through Friday. Perform military base-level communications coordination efforts telephonically in support of hardware and application implementation, address security issues as identified, and maintain the appropriate information in the automated trouble ticket system. o Identify infrastructure requirements and require facility personnel to install infrastructure components as directed by the Project Manager. Provide telephonic support to installation team during the implementation of new software and hardware components. Maintain ASA and WAP configurations and firmware versions Perform troubleshooting of issues that occur during and after implementation. o Telephonically support the user community by troubleshooting network connectivity issues with base facility infrastructure teams. (centralized dial devices, routers, and firewall administration devices) o Follow procedural guidelines to respond to and/or research customer problems. Provide network-engineering support for additions, relocations, upgrades, and removal of DEERS and RAPIDS systems and servers. Demonstrate o Knowledge of the Windows 2000, XP, 7 desktop environment OSD (P&R) SUBCONTRACT LABOR REQUEST (TBD) May 2012 o Knowledge with all network hardware configurations for users of the customers database to include the topology, server and workstation hardware platforms, and associated peripherals relative to the applications o Strong customer service skills and experience with troubleshooting leased line problems. o Expertise to perform IP packet analysis to determine network errors and/or conflicts. EXPERIENCE REQUIRED: Knowledge of data communications protocols and utilities (TCP/IP) and possess the ability to perform rudimentary packet a   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 47164 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2),    Network Services job openings in other states Jobs List CLIENT TECHNOLOGIES TECHNICIAN - ENTRY-11113-1 Create date: 25-Jan-2024 Start date :02/05/2024 Submission deadline : 2/1/2024 Client Info : Department of Transportation Note : * INTERVIEW PROCESS (phone, video or in-person, how many rounds of i/vs, etc)? * WAYNE EARGLE, MYRON SINGLETON, AND FRANKLIN FULMORE WILL CONDUCT INTERVIEWS VIA PHONE OR IN PERSON. 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