Development Support Workflow Change Management Release Management Incident Managemen   Requirement id 74777 Job title Developer Job location in Tallahassee, FL Skills required ITSM Applications., Development, Support, Workflow Change Management Release Manag Open Date 26-Oct-2018 Close Date Job type Not specified Duration 7 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Developer: ITSM Applications., Development, Support, Workflow Change Management Release Manag Exhibit B: Contractor shall submit with its response a signed Resume Self-Certification Form (Exhibit B) to the Customer for each candidate included in the RFQ response. Note: Each vendor may submit up to (2) candidates AT THE MAX. Submission Deadline: 11/9/2018 3:30 AM Start Date: 11/15/2018 End Date: 6/30/2019 Client: Florida Department of Transportation(FDOT) Description: 5 Scope of Services The Florida Department of Transportation, Office of Information Technology (OIT) - Application Services is in search of a Cherwell ITSM Developer to play a key role in assisting the Office of Information Technology in the establishment of new Change and Release Management processes, along with developing workflows for other processes which fit into the scope of the Cherwell ITSM tool. General responsibilities may include the following: 1. Develop and support workflows in Cherwell for Change Management, Release Management, Incident Management, and Problem Management 2. Assist process improvement surrounding population of application dependency management and FDOTs Configuration Management Database 3. Ensures code is written to implement the architecture and design, such that it meets standards in terms of code quality and efficiency 4. Fully unit test all solutions prior to User Acceptance Testing and implementation. 5. Initiate, drive and deliver effective experiences in partnership with distributed cross-functional teams to ensure all aspects of the architectural vision are communicated, supported and delivered to the highest standards 6. Develop and apply knowledge of trends, relevant software development technologies and methodologies. 6 Education Bachelors Degree in Computer Science, Marketing, Communications, Business Administration, or another related field. 4 Years of experience can substitute for a college degree 7 Experience 1. (3-5) years of Cherwell ITSM development experience is highly desired 2. (3-5) years of workflow management and configuration of a IT Service Management tool (e.g. Cherwell, ServiceNow, Remedy) is required 3. (3-5) years of experience working with development technologies including Microsoft .NET (C#), ASP.NET/MVC, WCF/WebAPI, SQL Server, JavaScript frameworks (Angular, Durandal, Knockout, etc.), REST, XML, JSON, HTML, and CSS is highly desired 4. (7 – 10) years of professional experience in Information Systems or another related field is required 8 Primary Job Duties/ Tasks The activities this candidate will be tasked with include, but are not limited to, the following: 1. Using, defining, and/or administering IT Service Management processes and tools (service desk, Incident/problem/change/release management) 2. Customizing/configuring Cherwell or other service management software tools 3. Working with Application Programming Interfaces (APIs) to interface between software applications 4. Working with SQL Server and Azure SQL databases 9 Job Specific Knowledge, Skills and Abilities (KSAs) The knowledge, skills, and abilities desired for this position include, but are not limited to the following: 1. Strong grasp of IT infrastructure and application development technology and architectures. 2. Strong analytical skills to determine an organizations needs, develop strategies to meet those needs, and evaluate effectiveness. 3. Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them. 4. Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions. 5. Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74777 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    ITSM Applications. job openings in other states Jobs List Project Manager Create date: 23-Mar-2016 start date:4/1/2016 submission deadline:3/29/2016 description: This position is an on-site PM position in Minneapolis and will sit with the client and HPE Account team daily. This is a migration position. The need cannot be filled in an RDC location, it must be on site with the client in Minneapolis, MN. IA PC wil.... (This job is for - ITSM Jobs in MN Minneapolis Manager - (in Minneapolis, MN))     (Developer: ITSM Applications., Development, Support, Workflow Change Management Release Manag in Tallahassee, FL)

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